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Chapter 1: Introduction to Contemporary Human Resources Management. Chapter 2: Human Resources Planning. Chapter 3: Analysis of the Workplace. Chapter 4: The Labor Market and Hospitality Recruitment. Chapter 5: Selection Hiring and Placement. Chapter 6: Hospitality Orientation and Training Programs. Chapter 7: Development Programs, Coaching, and Team Building. Chapter 8: Evaluating Performance and Employee Retention. Chapter 9: Discipline, Counseling, and Exiting the Organization. Chapter 10: Compensation. Chapter 11: Benefits. Chapter 12: Multiculturalism in the Hospitality Workplace. Chapter 13: Employee Assistance Programs. Chapter 14: Labor Relations in the Hospitality Workplace. Chapter 15: Computer Applications in Human Resources Management. Chapter 16: The Next Chapter. Index.
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