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Four strategies for the age of smart services.
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Four strategies for the age of smart services. (2005)Four strategies for the age of smart serv…From servitization to digital servitization: How digitalization transforms companies' transition towards services (2022)From servitization to digital…Ecosystem transformation for digital servitization: A systematic review, integrative framework, and future research agenda (2022)Ecosystem transformation for …A framework of digital technologies for the circular economy: Digital functions and mechanisms (2022)A framework of digital techno…Transforming provider-customer relationships in digital servitization: A relational view on digitalization (2020)Transforming provider-custome…Smart Products: Conceptual Review, Synthesis, and Research Directions* (2020)Smart Products: Conceptual Re…Smart Products value creation in SMEs innovation ecosystems (2020)Smart Products value creation…Exploring How Usage-Focused Business Models Enable Circular Economy through Digital Technologies (2018)Exploring How Usage-Focused B…Technology-driven service strategy (2017)Technology-driven service str…Conceptualizing smart service systems (2017)Conceptualizing smart service…Product biographies in servitization and the circular economy (2016)Product biographies in servit…“Futurizing” smart service: implications for service researchers and managers (2015)“Futurizing” smart service: i…Moving from products to solutions: Strategic approaches for developing capabilities (2012)Moving from products to solut…High Tech and High Touch (2012)High Tech and High TouchServices growth options for B2B product-centric businesses (2010)Services growth options for B…Supply chain information‐sharing: benchmarking a proven path (2009)Supply chain information‐shar…Sustainability Through Servicizing (2007)Sustainability Through Servic…Co‐creating unique value with customers (2004)The future of competition: co-creating unique value with customers (2004)How Smart, Connected Products Are Transforming Competition (2014)Service encounters, experiences and the customer journey: Defining the field and a call to expand our lens (2017)Antecedents to the adoption of augmented reality smart glasses: A closer look at privacy risks (2018)Towards Circular Business Models: A systematic literature review on classification frameworks and archetypes (2019)A resource‐based view of the firm (1984)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)The central role of knowledge integration capability in service innovation-based competitive strategy (2018)Strategic Alliance Research in the Era of Digital Transformation: Perspectives on Future Research (2020)Digital servitization and sustainability through networking: Some evidences from IoT-based business models (2021)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Predictors of customer acceptance of and resistance to smart technologies in the retail sector (2018)Rising with the machines: A sociotechnical framework for bringing artificial intelligence into the organization (2020)The Commitment-Trust Theory of Relationship Marketing (1994)Affective Computing (1997)Evolving to a New Dominant Logic for Marketing (2003)Unstructured data in marketing (2018)Hook vs. hope: How to enhance customer engagement through gamification (2019)Marketing research on Mobile apps: past, present and future (2021)Communities of Practice (1998)Communities of practice learning, meaning, and identity (1999)Three Decades of Customer Value Research: Paradigmatic Roots and Future Research Avenues (2020)Smart Environments and Techno-centric and Human-Centric Innovations for Industry and Society 5.0: A Quintuple Helix Innovation System View Towards Smart, Sustainable, and Inclusive Solutions (2021)Using big data for co-innovation processes: Mapping the field of data-driven innovation, proposing theoretical developments and providing a research agenda (2021)The Coding Manual for Qualitative Researchers (2025)A review on circular economy: the expected transition to a balanced interplay of environmental and economic systems (2015)The Circular Economy – A new sustainability paradigm? (2016)Conceptualizing the circular economy: An analysis of 114 definitions (2017)Challenges in supply chain redesign for the Circular Economy: a literature review and a multiple case study (2018)Circular economy business models: The state of research and avenues ahead (2020)Industry 4.0 and the circular economy: A literature review and recommendations for future research (2021)Firm Resources and Sustained Competitive Advantage (1991)Using thematic analysis in psychology (2006)Dynamic capabilities for ecosystem orchestration A capability-based framework for smart city innovation initiatives (2021)Impact of supply chain digitalization on supply chain resilience and performance: A multi-mediation model (2023)Revolutionizing the circular economy through new technologies: A new era of sustainable progress (2023)Qualitative Data Analysis: An Expanded Sourcebook (1994)Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)Seeking Qualitative Rigor in Inductive Research (2012)Creating value in servitization through digital service innovations (2022)Managing digital servitization toward smart solutions: Framing the connections between technologies, business models, and ecosystems (2022)Digital transformation along the supply chain: Spillover effects from vertical partnerships (2024)Qualitative Data Analysis: A Methods Sourcebook (1988)Circular Economy: The Concept and its Limitations (2017)Towards the Smart Circular Economy Paradigm: A Definition, Conceptualization, and Research Agenda (2022)Orchestrating a smart circular economy: Guiding principles for digital product passports (2023)Digital empowerment and win-win co-operation for green and low-carbon industrial development: Analysis of regional differences based on GMM-ANN intelligence models (2024)Software survey: VOSviewer, a computer program for bibliometric mapping (2009)Moving from servitization to digital servitization: Identifying the required dynamic capabilities and related microfoundations to facilitate the transition (2023)Artificial intelligence capabilities for circular business models: Research synthesis and future agenda (2024)Strategic design of culture for digital transformation (2024)
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  • 2020Transforming provider-customer relationships in digital servitization: A relational view on digitalization411 cited
  • 2015“Futurizing” smart service: implications for service researchers and managers349 cited
  • 2012High Tech and High Touch334 cited
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  • 2022A framework of digital technologies for the circular economy: Digital functions and mechanisms321 cited
  • 2017Technology-driven service strategy263 cited
  • 2022Ecosystem transformation for digital servitization: A systematic review, integrative framework, and future research agenda223 cited
  • 2022From servitization to digital servitization: How digitalization transforms companies' transition towards services219 cited
  • 2012Moving from products to solutions: Strategic approaches for developing capabilities208 cited
  • 2016Product biographies in servitization and the circular economy206 cited
  • 2020Smart Products: Conceptual Review, Synthesis, and Research Directions*196 cited
  • 2007Sustainability Through Servicizing185 cited
  • 2010Services growth options for B2B product-centric businesses

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179 cited
  • 2020Smart Products value creation in SMEs innovation ecosystems161 cited
  • 2009Supply chain information‐sharing: benchmarking a proven path150 cited