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The effect of age, gender and education level on customer evaluations of retail furniture store atmospheric attributes
16 references·8 citing·40 second hop
The effect of age, gender and education level on customer evaluations of retail furniture store atmospheric attributes (2015)The effect of age, gender and education l…Customer Experience Management in Retailing: Understanding the Buying Process (2009)Customer Experience Managemen…Customer Experience Management in Retailing: An Organizing Framework (2009)Customer Experience Managemen…Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Customer Experience Creation:…The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002)The Influence of Multiple Sto…Gender differences in personality traits across cultures: Robust and surprising findings. (2001)Gender differences in persona…Atmospheric Effects on Shopping Behavior (2000)Atmospheric Effects on Shoppi…Going shopping: key determinants of shopping behaviors and motivations (1999)Going shopping: key determina…Excitement at the mall: Determinants and effects on shopping response (1998)Excitement at the mall: Deter…Effects of Store Characteristics and In-Store Emotional Experiences on Store Attitude (1998)Effects of Store Characterist…The Influence of Store Environment on Quality Inferences and Store Image (1994)The Influence of Store Enviro…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …An experimental approach to making retail store environmental decisions. (1992)An experimental approach to m…The Differential Role of Characteristics of Music on High- and Low- Involvement Consumers' Processing of Ads (1991)The Differential Role of Char…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Aims, Concepts, and Methods for the Representation of Individual Differences in Esthetic Responses to Design Features (1986)Aims, Concepts, and Methods f…Retail Management: A Strategic Approach (1979)Retail Management: A Strategi…The effects of indoor plants on customers' shopping decisions in a restaurant environment (2020)The effects of indoor plants …Examining the Effect of Shopping Mall Attributes in Predicting Tourist Shopping Satisfaction and Behavioral Intentions: Variation across Generation X and Y (2020)Examining the Effect of Shopp…Shopping value and patronage: when satisfaction and crowding count (2019)Shopping value and patronage:…Exploring international atmospherics (2019)Exploring international atmos…Consumer evaluation of ambient scent (2018)Consumer evaluation of ambien…Where do customer loyalties really lie, and why? Gender differences in store loyalty (2016)Where do customer loyalties r…Customer experience quality and demographic variables (age, gender, education level, and family income) in retail stores (2016)Customer experience quality a…Consumers’ evaluations of fitting rooms in retail clothing stores (2016)Consumers’ evaluations of fit…Atmospherics as a Marketing Tool (1974)Store atmosphere and purchasing behavior (1994)Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Why Ethical Consumers Don’t Walk Their Talk: Towards a Framework for Understanding the Gap Between the Ethical Purchase Intentions and Actual Buying Behaviour of Ethically Minded Consumers (2010)Culture's Consequences: International Differences in Work-Related Values. (1983)Handbook of Personality : Theory and Research (1992)Should We Trust Web-Based Studies? A Comparative Analysis of Six Preconceptions About Internet Questionnaires. (2004)Personality Development: Stability and Change (2005)Gender differences in anxiety disorders: Prevalence, course of illness, comorbidity and burden of illness (2011)Diagnostic and Statistical Manual of Mental Disorders (2013)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. 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References

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  • 2009Customer Experience Creation: Determinants, Dynamics and Management Strategies3,138 cited
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  • 2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions2,256 cited
  • 2000Atmospheric Effects on Shopping Behavior1,921 cited
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  • 1991The Differential Role of Characteristics of Music on High- and Low- Involvement Consumers' Processing of Ads474 cited
  • 1998Effects of Store Characteristics and In-Store Emotional Experiences on Store Attitude406 cited

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  • 1999Going shopping: key determinants of shopping behaviors and motivations395 cited
  • 1986Aims, Concepts, and Methods for the Representation of Individual Differences in Esthetic Responses to Design Features366 cited
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    • 2016Where do customer loyalties really lie, and why? Gender differences in store loyalty37 cited
    • 2019Shopping value and patronage: when satisfaction and crowding count27 cited
    • 2019Exploring international atmospherics21 cited
    • 2018Consumer evaluation of ambient scent19 cited
    • 2016Consumers’ evaluations of fitting rooms in retail clothing stores18 cited
    • 2020The effects of indoor plants on customers' shopping decisions in a restaurant environment18 cited