Satisfied? Exploring Victims’ Justice Judgments

Abstract

It is remarkable that, with nearly 50 years of research on the experiences of victims of crime with criminal justice systems across common law countries, including Australia, there is enduring attachment to the use of ‘satisfaction’ as a measure — because the term can hide as much as it reveals. While useful for policy purposes, it tells us little of the detail that persons are being asked to assess, is vague on context, ignores motivations and expectations and fixes identity and place. Moreover, it deftly sidesteps the more fundamental critique that persons, as victims, make of the system — that is, the absence of justice itself. This chapter takes satisfaction seriously and looks to unpack the judgements about justice that lie behind it. These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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