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Managerial Leadership and Service Quality:
12 references·0 citing·36 second hop
Managerial Leadership and Service Quality: (1989)Managerial Leadership and Service Quality:Managing for Service Effectiveness in Social Welfare Organizations (2014)Managing for Service Effectiv…Handbook of Leadership (1990)Handbook of LeadershipManaging for Service Effectiveness in Social Welfare: (1988)Managing for Service Effectiv…Toward an Observation System for Measuring Leader Behavior in Natural Settings (1984)Toward an Observation System …Building Departmental or Unit Power Within Human Service Organizations: (1984)Building Departmental or Unit…The Human Services Management Task: A Time Allocation Study (1981)The Human Services Management…Institutional Structure and Resident Outcomes (1981)Institutional Structure and R…COSTING FOR SOCIAL WORK SERVICES (1981)COSTING FOR SOCIAL WORK SERVI…SOCIAL WORK UNDERTAKES ITS OWN AUDIT (1978)SOCIAL WORK UNDERTAKES ITS OW…Coping with Incompatible Expectations: An Integrated View of Role Conflict (1978)Coping with Incompatible Expe…Patterns of Management Activity in Social Welfare Agencies (1977)Patterns of Management Activi…SUPERVISORY STYLE AND ORGANIZATIONAL EFFECTIVENESS IN A PEDIATRIC HOSPITAL (1973)SUPERVISORY STYLE AND ORGANIZ…The Social System (1951)Social Theory and Social Structure (1958)Between Service and Servility: Role Conflict in Subordinate Service Roles (1980)Organizational Effectiveness: One Model or Several? (1983)Role Stress among Industrial Buyers: An Integrative Model (1987)A Theory of Cognitive Dissonance (2017)The Social Psychology of Organizations. (1967)The measurement of satisfaction in work and retirement: A strategy for the study of attitudes. (1969)Supervisory Style and Educational Preparation of Public Welfare Supervisors (1977)Searching for a needle in a haystack: Trying to identify the illusive moderators of leadership behaviors (1995)Searching for a Needle in a Haystack: Trying to Identify the Illusive Moderators of Leadership Behaviors (1995)Handbook of social psychology (2004)The burn-out syndrome in the day care setting (1977)Human Service Organizations. (1983)Private and Agency Practitioners: Some Data and Observations (1988)Standardized outcome evaluation of child welfare services out-of-home care: Problems and possibilities (1993)External Control of Organizations: Resource Dependence Perspective (2011)Employees’ Job Satisfaction: A Test of the Job Characteristics Model Among Social Work Practitioners (2017)A Descriptive Model of Managerial Effectiveness (1988)Perceived development needs of managers compared to an integrated management competency model (2005)Self‐Regulation: Reminders and Suggestions from Personality Science (2006)Today's education for today's health care social work practice (1977)Education of Staff and Students in Health Care Settings: (1996)Evaluating risk assessment implementation in child protection: Issues for consideration (1992)Performance Contracting in the Human Services (2000)Assessing Organizational Effectiveness in Human Service Organizations (2007)Social Factors, Mental Illness, and Psychiatric Care: Recent Advances From a Sociological Perspective (1984)Associative Stigma among Mental Health Professionals (2012)A Visual Approach to Training Plan Development (1983)Leadership on the run: time management among deputy ministers in Canada (2021)CURRENT RESEARCH IN SOCIAL PSYCHOLOGY (1996)Leadership, followership, and evolution: Some lessons from the past. (2008)Is the desire for status a fundamental human motive? A review of the empirical literature. (2015)HUMAN SERVICE MANAGEMENT: (1982)The Competing Values Approach as an Integrating Framework for the Management Curriculum (1987)Do Management Tasks Differ by Field of Practice? (1996)
this work references cited by second hop

References

  • 1990Handbook of Leadership808 cited
  • 1978Coping with Incompatible Expectations: An Integrated View of Role Conflict118 cited
  • 1984Toward an Observation System for Measuring Leader Behavior in Natural Settings105 cited
  • 1981Institutional Structure and Resident Outcomes48 cited
  • 1988Managing for Service Effectiveness in Social Welfare:36 cited
  • 2014Managing for Service Effectiveness in Social Welfare Organizations30 cited
  • 1977Patterns of Management Activity in Social Welfare Agencies19 cited
  • 1973SUPERVISORY STYLE AND ORGANIZATIONAL EFFECTIVENESS IN A PEDIATRIC HOSPITAL14 cited
  • 1981The Human Services Management Task: A Time Allocation Study13 cited
  • 1978SOCIAL WORK UNDERTAKES ITS OWN AUDIT9 cited
  • 1981COSTING FOR SOCIAL WORK SERVICES6 cited
  • 1984Building Departmental or Unit Power Within Human Service Organizations:5 cited

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