Structured on-the-job training unleashing employee expertise in the workplace

Abstract

Part 1 Meeting the demand for employee expertise: the challenge of developing employee expertise a system view of structured on-the-job training. Part 2 Designing, delivering, and evaluating structured OJT: deciding when to use structured OJT analyzing the tasks to be learned selecting, training and managing employees to deliver structured OJT preparing the training modules getting ready to deliver structured OJT delivering managerial, technical and awareness training evaluating and troubleshooting structured OJT. Part 3 Using structured OJT: managing the change process and issues in using structured OJT: conclusion: developing a culture of expertise.

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