Identifying the Predictors of Employee Health and Satisfaction in an Npm Environment

Andrew James Noblet · John Rodwell

46 citations0/0 files storedPublic Management Review

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Job Satisfaction and Organizational Behavior Public Policy and Administration Research Workplace Health and Well-being

Abstract

The Demand-Control-Support (DCS) model is investigated in the context of police officers working within an organization that has relatively widespread uptake of New Public Management (NPM) practices. A survey of 479 police officers from two geographic regions was undertaken and the results indicate that the DCS offers a simple, yet powerful, framework for identifying the conditions to be managed in an NPM-oriented environment. Job control and work-based support predict all four target variables, strengthening the view that decision-making latitude and support from supervisors and colleagues represent critical resources for promoting the well-being, satisfaction and commitment of public sector employees.

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References

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