What affects organizational performance?

Li‐An Ho

222 citations0/0 files storedIndustrial Management & Data Systems

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Organizational Learning and Leadership Innovation and Knowledge Management E-Learning and Knowledge Management

Abstract

Purpose – The purpose of this paper is to propose a conceptual structural equation model to investigate the relationships among self-directed learning (SDL), organizational learning (OL), knowledge management capability (KMC) and organizational performance (OP) and to demonstrate the direct and indirect effect of SDL on OP from the perspectives of KMC and OL. Design/methodology/approach – An empirical study is conducted in 21 technological companies (N=236) in Taiwan and the collected survey data are used to test the relationships among the four dimensions expressed in the proposed structural equation model. Findings – The results show that SDL has a direct and significant impact on OL and KMC. SDL influences OP indirectly through OL and KMC. In addition, OL and KMC have direct and significant influences on OP. Research limitations/implications – The source of data collected is Taiwan, hence, the results may not be easily generalized to other areas or countries. However, the findings are valuable for managers' reference, especially for those whose circumstances are similar to those in Taiwan. Practical implications – The conceptual structural equation model provides useful information for managers to enhance OP through the adoption of appropriate SDL, OL and KMC strategies. Originality/value – The study demonstrates how SDL indirectly impacts OP and illustrates the paths of influence through either OL or KMC.

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References

1991The fifth discipline, the art and practice of the learning organization 1979Review of Psychometric theory (2nd ed.).1997Organizational Learning: A Theory of Action Perspective 2001Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 1991Organizational Learning: The Contributing Processes and the Literatures 1988Organizational Learning 2001Knowledge Management: An Organizational Capabilities Perspective 1996MODES OF THEORIZING IN STRATEGIC HUMAN RESOURCE MANAGEMENT: TESTS OF UNIVERSALISTIC, CONTINGENCY, AND CONFIGURATIONS. PERFORMANCE PREDICTIONS.

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