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Outsourcing Service Processes to a Common Service Provider Under Price and Time Competition
16 references·1 citing·38 second hop
Outsourcing Service Processes to a Common Service Provider Under Price and Time Competition (2006)Outsourcing Service Processes to a Common…An Industry Equilibrium Analysis of Downstream Vertical Integration (2008)An Industry Equilibrium Analy…Competition in Service Industries (2007)Competition in Service Indust…Game-theoretic analysis of cooperation among supply chain agents: Review and extensions (2006)Game-theoretic analysis of co…To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems (2003)To Queue or Not to Queue: Equ…Telephone Call Centers: Tutorial, Review, and Research Prospects (2003)Telephone Call Centers: Tutor…Gatekeepers and Referrals in Services (2003)Gatekeepers and Referrals in …Competition and Outsourcing with Scale Economies (2002)Competition and Outsourcing w…Price and Time Competition for Service Delivery (2000)Price and Time Competition fo…Go Downstream: The New Profit Imperative in Manufacturing (1999)Go Downstream: The New Profit…Coordinating Investment, Production, and Subcontracting (1999)Coordinating Investment, Prod…Pricing, Production, Scheduling, and Delivery-Time Competition (1997)Pricing, Production, Scheduli…Farsighted Coalitional Stability (1994)Farsighted Coalitional Stabil…User Delay Costs and Internal Pricing for a Service Facility (1990)User Delay Costs and Internal…Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue (1990)Optimal Incentive-Compatible …An Industry Equilibrium Analysis of Downstream Vertical Integration (1983)An Industry Equilibrium Analy…A Market Share Theorem (1975)A Market Share TheoremIntroducing competition in healthcare services: The role of private care and increased patient mobility (2013)Introducing competition in he…The Regulation of Queue Size by Levying Tolls (1969)Matrix-Geometric Solutions to Stochastic Models (1984)Information Sharing and Supply Chain Coordination (2003)On the Value of Commitment and Availability Guarantees When Selling to Strategic Consumers (2008)On-Demand Service Platforms (2016)Distribution Channels as Political Economies: A Framework for Comparative Analysis (1980)Managing Channel Profits (1983)Interorganizational Governance in Marketing Channels (1994)Exploring the Implications of the Internet for Consumer Marketing (1997)Closed-Loop Supply Chain Models with Product Remanufacturing (2004)Poisson Arrivals See Time Averages (1982)Introduction to Matrix Analytic Methods in Stochastic Modeling (1999)Statistical Analysis of a Telephone Call Center (2005)The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research (2007)Forecasting: theory and practice (2022)The Costs and Benefits of Ownership: A Theory of Vertical and Lateral Integration (1986)Incomplete Contracts and Renegotiation (1988)Price Versus Production Postponement: Capacity and Competition (1999)The Quantity Flexibility Contract and Supplier-Customer Incentives (1999)Commissioned Paper: Capacity Management, Investment, and Hedging: Review and Recent Developments (2003)Quantitative models for managing supply chain risks: A review (2015)Optimal Pricing and Return Policies for Perishable Commodities (1985)Supply Chain Coordination with Revenue-Sharing Contracts: Strengths and Limitations (2005)A comparative analysis of greening policies across supply chain structures (2011)Supply chain analysis under green sensitive consumer demand and cost sharing contract (2014)Green supply chain game model and analysis under revenue-sharing contract (2017)Theory of games and economic behavior (2019)Equilibrium Binding Agreements (1997)Stable Coalition Structures with Externalities (1997)A Theory of Endogenous Coalition Structures (1999)Capacity Choice and Allocation: Strategic Behavior and Supply Chain Performance (1999)Pricing of Conspicuous Goods: A Competitive Analysis of Social Effects (2005)Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services (2010)On the Advantage of Quantity Leadership When Outsourcing Production to a Competitive Contract Manufacturer (2012)Product-services as a research field: past, present and future. Reflections from a decade of research (2006)Rethinking Customer Solutions: From Product Bundles to Relational Processes (2007)Sustainable supply chains: An introduction (2007)Agency Relationships in Marketing: A Review of the Implications and Applications of Agency and Related Theories (1992)
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References

  • 2003Telephone Call Centers: Tutorial, Review, and Research Prospects1,360 cited
  • 1999Go Downstream: The New Profit Imperative in Manufacturing1,068 cited
  • 2003To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems1,052 cited
  • 1983An Industry Equilibrium Analysis of Downstream Vertical Integration953 cited
  • 2008An Industry Equilibrium Analysis of Downstream Vertical Integration924 cited
  • 2006Game-theoretic analysis of cooperation among supply chain agents: Review and extensions627 cited
  • 1994Farsighted Coalitional Stability588 cited
  • 1990Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue548 cited
  • 2002Competition and Outsourcing with Scale Economies491 cited
  • 1999Coordinating Investment, Production, and Subcontracting352 cited
  • 1990User Delay Costs and Internal Pricing for a Service Facility281 cited
  • 2000Price and Time Competition for Service Delivery281 cited
  • 1975A Market Share Theorem278 cited
  • 1997Pricing, Production, Scheduling, and Delivery-Time Competition258 cited
  • 2007Competition in Service Industries237 cited
  • 2003

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Gatekeepers and Referrals in Services
192 cited

Cited by

  • 2013Introducing competition in healthcare services: The role of private care and increased patient mobility73 cited