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Maximizing and customer loyalty: Are maximizers less loyal?
16 references·16 citing·54 second hopsampled
Maximizing and customer loyalty: Are maximizers less loyal? (2011)Maximizing and customer loyalty: Are maxi…Maximizing without difficulty: A modified maximizing scale and its correlates (2010)Maximizing without difficulty…The time-harried shopper: Exploring the differences between maximizers and satisficers (2008)The time-harried shopper: Exp…Are maximizers really unhappy? The measurement of maximizing tendency (2008)Are maximizers really unhappy…A short form of the Maximization Scale: Factor structure, reliability and validity studies (2008)A short form of the Maximizat…Maximizers versus satisficers: Decision-making styles, competence, and outcomes (2007)Maximizers versus satisficers…Individual differences in adult decision-making competence. (2007)Individual differences in adu…Doing Better but Feeling Worse (2006)Doing Better but Feeling WorseMaximizing versus satisficing: Happiness is a matter of choice. (2002)Maximizing versus satisficing…Customer Switching Behavior in Online Services: An Exploratory Study of the Role of Selected Attitudinal, Behavioral, and Demographic Factors (2001)Customer Switching Behavior i…Understanding the Customer Base of Service Providers: An Examination of the Differences between Switchers and Stayers (2000)Understanding the Customer Ba…The Role of Explanations and Need for Uniqueness in Consumer Decision Making: Unconventional Choices Based on Reasons (2000)The Role of Explanations and …Analyzing the Commitment-Loyalty Link in Service Contexts (1999)Analyzing the Commitment-Loya…Post-purchase product satisfaction: Incorporating the effects of involvement and time (1991)Post-purchase product satisfa…The involvement—commitment model: Theory and implications (1988)The involvement—commitment mo…External Search Effort: An Investigation Across Several Product Categories (1987)External Search Effort: An In…The totalitarian ego: Fabrication and revision of personal history. 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Exploring the Link Between Maximization and Fear of Missing Out Through Variety-Seeking (2025)Why Are Maximizers More Vulne…Unpacking maximizing in consumer choices: a systematic literature review and research agenda (2025)Unpacking maximizing in consu…Maximizers Abandon More Before Decisions, Regret More After Decisions, and Re-Maximize More for Second-Time Decisions: Real-World Analysis of Online Consumer Behaviors (2025)Maximizers Abandon More Befor…Re-examining the showrooming phenomenon: the moderating role of consumers' maximizing tendency (2023)Re-examining the showrooming …Neuroanatomical substrates of maximizing tendency in decision-making: a voxel-based morphometric study (2022)Neuroanatomical substrates of…Maximizers’ Susceptibility to the Effect of Frequency vs. Percentage Format in Risk Representation (2022)Maximizers’ Susceptibility to…Are maximizers more normative decision-makers? An experimental investigation of maximizers' susceptibility to cognitive biases (2021)Are maximizers more normative…How a maximizing orientation affects trade‐offs between desirability and feasibility: The role of outcome‐ versus process‐focused decision making (2019)How a maximizing orientation …Are identical twins more similar in their decision making styles than their fraternal counterparts? 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(1980)Understanding Relationship Marketing Outcomes (2002)The Process of Customer Engagement: A Conceptual Framework (2008)Estimating Nonresponse Bias in Mail Surveys (1977)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)A Longitudinal Analysis of Customer Satisfaction and Share of Wallet: Investigating the Moderating Effect of Customer Characteristics (2006)Perceived value, transaction cost, and repurchase-intention in online shopping: A relational exchange perspective (2012)The role of digital influencers in brand recommendation: Examining their impact on engagement, expected value and purchase intention (2019)A BEHAVIORAL MODEL OF RATIONAL CHOICE (1955)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1956)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)Mental balance and well-being: Building bridges between Buddhism and Western psychology. (2006)When Callings Are Calling: Crafting Work and Leisure in Pursuit of Unanswered Occupational Callings (2010)Advances and Open Questions in the Science of Subjective Well-Being (2018)Judgment under Uncertainty: Heuristics and Biases (1974)The Commitment-Trust Theory of Relationship Marketing (1994)"Migrating" to New Service Providers: Toward a Unifying Framework of Consumers' Switching Behaviors (2004)Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context (2005)Evaluation of Structural Equation Models Using the Partial Least Squares (PLS) Approach (2009)Prospect Theory: An Analysis of Decision under Risk (1979)The Satisfaction With Life Scale (1985)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)The Benefits of Frequent Positive Affect: Does Happiness Lead to Success? (2005)Instructional manipulation checks: Detecting satisficing to increase statistical power (2009)Can There Ever Be Too Many Options? A Meta-Analytic Review of Choice Overload (2010)
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References

  • 1980The totalitarian ego: Fabrication and revision of personal history.1,942 cited
  • 2002Maximizing versus satisficing: Happiness is a matter of choice.1,817 cited
  • 2000Understanding the Customer Base of Service Providers: An Examination of the Differences between Switchers and Stayers1,305 cited
  • 1987External Search Effort: An Investigation Across Several Product Categories1,302 cited
  • 1999Analyzing the Commitment-Loyalty Link in Service Contexts987 cited
  • 2007Individual differences in adult decision-making competence.907 cited
  • 2006Doing Better but Feeling Worse547 cited
  • 2000The Role of Explanations and Need for Uniqueness in Consumer Decision Making: Unconventional Choices Based on Reasons531 cited
  • 2001Customer Switching Behavior in Online Services: An Exploratory Study of the Role of Selected Attitudinal, Behavioral, and Demographic Factors527 cited
  • 1988The involvement—commitment model: Theory and implications487 cited
  • 2008A short form of the Maximization Scale: Factor structure, reliability and validity studies279 cited
  • 2007Maximizers versus satisficers: Decision-making styles, competence, and outcomes266 cited
  • 2008The time-harried shopper: Exploring the differences between maximizers and satisficers207 cited
  • 2008Are maximizers really unhappy? The measurement of maximizing tendency

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205 cited
  • 1991Post-purchase product satisfaction: Incorporating the effects of involvement and time200 cited
  • 2010Maximizing without difficulty: A modified maximizing scale and its correlates91 cited
  • Cited by

    • 2015Conceptualizing smart shopping with a smartphone: implications of the use of mobile devices for shopping productivity and value74 cited
    • 2019How a maximizing orientation affects trade‐offs between desirability and feasibility: The role of outcome‐ versus process‐focused decision making31 cited
    • 2018A New Look at the Impact of Maximizing on Unhappiness: Two Competing Mediating Effects27 cited
    • 2021Are maximizers more normative decision-makers? An experimental investigation of maximizers' susceptibility to cognitive biases21 cited
    • 2015Maximization and Search for Alternatives in Decision Situations With and Without Loss of Options18 cited
    • 2023Re-examining the showrooming phenomenon: the moderating role of consumers' maximizing tendency11 cited
    • 2012The effects of consumer confusion on decision postponement and brand loyalty in a low involvement product category7 cited
    • 2019Are identical twins more similar in their decision making styles than their fraternal counterparts?4 cited
    • 2025Unpacking maximizing in consumer choices: a systematic literature review and research agenda3 cited
    • 2022Neuroanatomical substrates of maximizing tendency in decision-making: a voxel-based morphometric study2 cited
    • 2025Why Are Maximizers More Vulnerable to Fear of Missing Out? Exploring the Link Between Maximization and Fear of Missing Out Through Variety-Seeking1 cited
    • 2025Maximizers Abandon More Before Decisions, Regret More After Decisions, and Re-Maximize More for Second-Time Decisions: Real-World Analysis of Online Consumer Behaviors1 cited
    • 2022Maximizers’ Susceptibility to the Effect of Frequency vs. Percentage Format in Risk Representation1 cited
    • 2018ON THE ROLE OF PSYCHOLOGICAL VARIABLES IN DECISION MAKING1 cited
    • 2015Let's not lose hope - Maximizers as Prospective Optimists0 cited
    • 2018The influence of maximization, regulatory focus, and anticipated regret on purchasing decision satisfaction0 cited