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• 2012Organizational Learning Facilitators in the Canadian Public Sector29 cited
• 2016Street-level bureaucrats as strategy shapers in social and health service delivery: Empirical evidence from six countries28 cited
• 2018Leading knowledge mobilization for public value: The case of the congestion charge zone (Area C) in Milan27 cited
• 2017To austerity and beyond! Third sector innovation or creeping privatization of public sector services?20 cited
• 2017Public management: 30 years on17 cited
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• 2014CONSTRUCTING PUBLIC SERVICES – EUROPEAN APPROACH6 cited