Improving Operations Performance with World Class Manufacturing Technique: A Case in Automotive Industry

Fábio De · Antonella Petrillo · Stanislao Monfre

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Quality and Supply Management Management and Optimization Techniques Management Systems and Quality Improvement

Abstract

Global competition has caused fundamental changes in the competitive environment of manufacturing industries. Firms must develop strategic objectives which, upon achievement, result in a competitive advantage in the market place. However, for almost all manufacturing industries, an increased productivity and better overall efficiency of the production line are the most important goals. Innovation is a necessary process for the continuous changes in order to contribute to the economic growth in the manufacturing industry, especially to compete in the global market. In addition to innovation as a mode for continued growth and change, there are many other vehicles for growth in the manufacturing industry. One in particular that has been gaining momentum is the idea of World Class Manufacturing (WCM) developed by Richard J. Schonberger (in the 80s). The aim of this work is to present establishments of the basic model of World Class Manufacturing (WCM) quality management for the production system in the automotive industry in order to make products of the highest quality eliminating losses in all the factory fields an improvement of work standards.

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1992The machine that changed the world 1991The Machine That Changed the World 2010Operations management 2013The International Journal of Production Research 1986World class manufacturing : the lessons of simplicity applied 1996The changing basis of performance measurement 2005Development and validation of critical factors of environmental management 1994World Class Manufacturing: Further Evidence in the Lean Production Debate1

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2018Lean manufacturing tool in engineer-to-order environment: Project cost deployment 2018Early management of human factors in lean industrial systems 2014Manufacturing excellence and its critical factors 2015Optimization of Manufacturing System through World Class Manufacturing

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