Goal-driven social business process management

Abstract

In recent years research on the integration of BPM and social software has tried to overcome the limitations of the traditional BPM approaches. The potential of Social BPM (SBPM) and social software towards the enhancement and advancement of the traditional BPM lifecycle have been argued. This paper aims to address gaps in social BPM research by working towards a goal-driven SBPM meta-model that seamlessly integrate the process design and enactment stages. We argue that this approach will lead to truly social driven process enactment environments.

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