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Self-Assessment Methodology: The Route to Business Excellence
13 references·4 citing·36 second hop
Self-Assessment Methodology: The Route to Business Excellence (2003)Self-Assessment Methodology: The Route to…Building Total Quality: A guide for management (2012)Building Total Quality: A gui…Virtual integrated performance measurement (2002)Virtual integrated performanc…Self-assessment of excellence: An application of the evidential reasoning approach (2001)Self-assessment of excellence…Rule and utility based evidential reasoning approach for multiattribute decision analysis under uncertainties (2001)Rule and utility based eviden…Self-assessment using the business excellence model: A study of practice and process (2000)Self-assessment using the bus…The new quality for the twenty‐first century (1999)The new quality for the twent…Total Quality Development (1998)Total Quality DevelopmentTotal quality management adoption: revisiting the levels (1997)Total quality management adop…An evidential reasoning approach for multiple-attribute decision making with uncertainty (1994)An evidential reasoning appro…A general multi-level evaluation process for hybrid MADM with uncertainty (1994)A general multi-level evaluat…Total Quality Management: The Route to Improving Performance (1993)Total Quality Management: The…Building Total Quality (1993)Building Total QualityThe New Science of Management Decision (1978)The New Science of Management…Sustainability of a university’s quality system: adaptation of the EFQM excellence model (2020)Sustainability of a universit…Self-assessment exercises: A comparison between a private sector organisation and higher education institutions (2008)Self-assessment exercises: A …EFQM model self‐assessment using a questionnaire approach in university administrative services (2007)EFQM model self‐assessment us…Managing the transition phases in the TQM journey: a system dynamics approach (2004)Managing the transition phase…A comparative assessment of some major quality awards (1995)Quality Awards and the Market Value of the Firm: An Empirical Investigation (1996)Self-Assessment Against Business Excellence Models: A Critiqueand Perspective (2006)A critical evaluation of the EFQM model (2011)Business Excellence Model: An overarching framework for managing and aligning multiple organisational improvement initiatives (2011)Multiple Attribute Decision Making (1981)Multiple Attribute Decision Making: Methods and Applications (1981)Intelligent decision system for self‐assessment (2003)Evidential reasoning based preference programming for multiple attribute decision analysis under uncertainty (2006)The analytic hierarchy process : planning, priority setting, resource allocation (1980)Multiobjective Decision Making: Theory and Methodology (1983)Environmental impact assessment using the evidential reasoning approach (2005)Evidential reasoning rule for evidence combination (2013)The Analytic Hierarchy Process (1985)Decisions with Multiple Objectives: Preferences and Value Tradeoffs. (1994)Uncertainty measure in evidence theory (2020)Quality, productivity, and competitive position (1982)When Giants Learn to Dance (1989)Corporate social responsibility in a total quality management context: opportunities for sustainable growth (2003)Transitioning Towards Creativity and Innovation Measurement in SMEs (2004)An empirical study of the motives and benefits of ISO 9000 certification: the UAE experience (2007)TQM as a management system consisting of values, techniques and tools (2000)Lean indicators and manufacturing strategies (2001)The relationship between total quality management practices and organizational culture (2005)Organizational Information Requirements, Media Richness and Structural Design (1986)Information Technology and Organizational Change: Causal Structure in Theory and Research (1988)Social Cognitive Theory of Organizational Management (1989)The evidential reasoning approach for multi-attribute decision analysis under interval uncertainty (2005)The evidential reasoning approach for multiple attribute decision analysis using interval belief degrees (2005)Failure mode and effects analysis using fuzzy evidential reasoning approach and grey theory (2010)Development of a Technical Innovation Audit (1996)Managing Experimentation in the Design of New Products (1998)An exploration towards a production theory and its application to construction (2000)Practice and implementation of self‐assessment (1998)The value of quality improvements (2008)The implementation of a quality management system based on the Q tourist quality standard. The case of hotel sector (2009)
this work references cited by second hop

References

  • 1978The New Science of Management Decision3,200 cited
  • 1994An evidential reasoning approach for multiple-attribute decision making with uncertainty781 cited
  • 2001Rule and utility based evidential reasoning approach for multiattribute decision analysis under uncertainties769 cited
  • 1998Total Quality Development569 cited
  • 1993Total Quality Management: The Route to Improving Performance442 cited
  • 1994A general multi-level evaluation process for hybrid MADM with uncertainty274 cited
  • 2000Self-assessment using the business excellence model: A study of practice and process171 cited
  • 1997Total quality management adoption: revisiting the levels109 cited
  • 2001Self-assessment of excellence: An application of the evidential reasoning approach93 cited
  • 1993Building Total Quality77 cited
  • 2012Building Total Quality: A guide for management56 cited
  • 2002Virtual integrated performance measurement45 cited
  • 1999The new quality for the twenty‐first century36 cited

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  • 2020Sustainability of a university’s quality system: adaptation of the EFQM excellence model53 cited
  • 2008Self-assessment exercises: A comparison between a private sector organisation and higher education institutions

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51 cited
  • 2007EFQM model self‐assessment using a questionnaire approach in university administrative services41 cited
  • 2004Managing the transition phases in the TQM journey: a system dynamics approach20 cited