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• 2013The nature of front-line service work: distinctive features and continuity in the employment relationship120 cited
• 2018Diversified quality production revisited: its contribution to German socio-economic performance over time97 cited
• 2013‘Commodifying institutions’: vertical disintegration and institutional change in German labour relations93 cited
• 2021New Directions in Employment Relations Theory: Understanding Fragmentation, Identity, and Legitimacy89 cited
• 2017Marketization, inequality, and institutional change: Toward a new framework for comparative employment relations89 cited
• 2012The trajectory of institutional change in Germany, 1979–200964 cited
• 2016Is the Erosion Thesis Overblown? Alignment from Without in Germany61 cited
• 2019The changing nature of managerial work: The effects of corporate restructuring on management jobs and careers59 cited
• 2018Institutions as constraints and resources: Explaining cross‐national divergence in performance management57 cited
• 2015Customer-driven management models for choiceless clientele? Business process reengineering in a California welfare agency52 cited
• 2014Balancing Efficiency, Equity, and Voice50 cited
• 2018Creaming and parking in marketized employment services: An Anglo-German comparison50 cited
• 2020Precarization of work and employment in the light of competitive Europeanization and the fragmented and flexible regime of European production