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Analysing the Demand Side of E-Government: What Can We Learn From Slovenian Users?
8 references·1 citing·38 second hop
Analysing the Demand Side of E-Government: What Can We Learn From Slovenian Users? (2007)Analysing the Demand Side of E-Government…Why E-government Usage Lags Behind: Explaining the Gap Between Potential and Actual Usage of Electronic Public Services in the Netherlands (2006)Why E-government Usage Lags B…Assessing User Satisfaction of E-Government Services: Development and Testing of Quality-in-Use Satisfaction with Advanced Traveler Information Systems (ATIS) (2006)Assessing User Satisfaction o…What People Want (2005)What People WantCitizen adoption of electronic government initiatives (2004)Citizen adoption of electroni…SIBIS pocket book 2002/03: measuring the information society in the EU, the EU accession countries, Switzerland and the US (2003)SIBIS pocket book 2002/03: me…"eGovernment in Europe: The State of Affairs" (2003)"eGovernment in Europe: The S…Modelling customer satisfaction and loyalty on aggregate levels: Experience from the ECSI pilot study (2001)Modelling customer satisfacti…The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…Are Public Officials Obstacles to Citizen-Centered E-Government? An Examination of Municipal Administrators' Motivations and Actions (2010)Are Public Officials Obstacle…Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations (2002)The Deepening Divide: Inequality in the Information Society (2005)Second-Level Digital Divide: Differences in People's Online Skills (2007)A Citizen‐Centric Framework For Assessing E‐Government Effectiveness (2016)How and where is artificial intelligence in the public sector going? A literature review and research agenda (2019)Assessing social media use in Dutch municipalities: Political, institutional, and socio-economic determinants (2020)Prospect Theory: An Analysis of Decision under Risk (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Book Reviews: Kerlinger, Fred N. Foundations of Behavioral Research. (2nd ed.) New York: Holt, Rinehart and Winston, 1973. 741 + xx pp. $13.95 (1974)Strong Democracy: Participatory Politics for a New Age (1985)Voice and Equality (1995)Cap Gemini Ernst & Young (2002)Interaction between States and Citizens in the Age of the Internet: “e‐Government” in the United States, Britain, and the European Union (2003)Democracy in Europe (2006)New service development in e‐government: identifying critical success factors (2010)ICT and Innovation in the Public Sector: European Studies in the Making of E-Government (2016)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)The utilization of e‐government services: citizen trust, innovation and acceptance factors* (2005)The Use of the UTAUT Model in the Adoption of E-Government Services in Kuwait (2008)e-Government Adoption Model (GAM): Differing service maturity levels (2010)Diffusion of Innovations 1 (2019)The measurement of user information satisfaction (1983)The Measurement of End-User Computing Satisfaction (1988)Factors Influencing Citizen Adoption of E-Government in Developing Countries (2013)The effect of information quality on trust in e-government systems ' transformation (2014)Service quality, perceived value, and citizens’ continuous-use intention regarding e-government: Empirical evidence from China (2019)Evaluating the progress of e-government development: A critical analysis (2005)Methodological Challenges of Digital Divide Measurements (2006)Out of Sight, Out of Mind in a New World of Work? Autonomy, Control, and Spatiotemporal Scaling in Telework (2015)The role of communication and trust in explaining customer loyalty (2004)Conceptual Model of Student Satisfaction in Higher Education (2007)The importance of institutional image to student satisfaction and loyalty within higher education (2008)The temporal dynamics of neoliberal redevelopment governance and the restructuring of urban space: Chicago's Bronzeville (1989 - present) (2012)
this work references cited by second hop

References

  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,829 cited
  • 2004Citizen adoption of electronic government initiatives257 cited
  • 2003"eGovernment in Europe: The State of Affairs"122 cited
  • 2001Modelling customer satisfaction and loyalty on aggregate levels: Experience from the ECSI pilot study110 cited
  • 2006Assessing User Satisfaction of E-Government Services: Development and Testing of Quality-in-Use Satisfaction with Advanced Traveler Information Systems (ATIS)85 cited
  • 2006Why E-government Usage Lags Behind: Explaining the Gap Between Potential and Actual Usage of Electronic Public Services in the Netherlands84 cited
  • 2003SIBIS pocket book 2002/03: measuring the information society in the EU, the EU accession countries, Switzerland and the US16 cited
  • 2005What People Want9 cited

Cited by

  • 2010Are Public Officials Obstacles to Citizen-Centered E-Government? An Examination of Municipal Administrators' Motivations and Actions49 cited

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