Buying Business Services

Björn Axelsson · J.Y.F. Wynstra

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Outsourcing and Supply Chain Management Quality and Supply Management Public Procurement and Policy

Abstract

Purchasing is a function of growing interest and importance within most companies and organisations. We also live in a society where services are being produced and consumed as never before. This book aims to discuss the procurement of services in the context of the company as a whole, looking at both the integration of purchasing within the companies flow of activities and the system of supply chains which can affect the conditions for purchasing behaviour.

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2006Services, products, and the institutional structure of production 2014Service triads: A research agenda for buyer–supplier–customer triads in business services 2002Procurement of logistics services—a minutes work or a multi-year project?2012Technology Innovation Management Review 2008From products to services and back again: Towards a new service procurement logic 2012Customer Roles in Service Supply Chains and Opportunities for Innovation 2008Interorganizational cost management in the exchange process 2009An Agency Theory perspective on the purchase of marketing services

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