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The effect of dynamic retail experiences on experiential perceptions of value: an internet and catalog comparison☆ ☆Charla Mathwick is Assistant Professor of Marketing at Portland State University. Naresh Malhotra is Regents’ Professor at Georgia Institute of Technology. Edward Rigdon is Associate Professor of Marketing at Georgia State University. This article is based on the first author’s doctoral dissertation at Georgia Institute of Technology. 1 1We want to thank three anonymous reviewers and the special issue editors for their many helpful suggestions.
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The effect of dynamic retail experiences on experiential perceptions of value: an internet and catalog comparison☆ ☆Charla Mathwick is Assistant Professor of Marketing at Portland State University. Naresh Malhotra is Regents’ Professor at Georgia Institute of Technology. Edward Rigdon is Associate Professor of Marketing at Georgia State University. This article is based on the first author’s doctoral dissertation at Georgia Institute of Technology. 1 1We want to thank three anonymous reviewers and the special issue editors for their many helpful suggestions. (2002)The effect of dynamic retail experiences …Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Experiential value: conceptua…Atmospheric Effects on Shopping Behavior (2000)Atmospheric Effects on Shoppi…Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Work and/or Fun: Measuring He…Marketing Research: An Applied Orientation (1994)Marketing Research: An Applie…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Measuring the hedonic and utilitarian sources of consumer attitudes (1991)Measuring the hedonic and uti…Intrinsic Motivation and Self-Determination in Human Behavior (1988)Intrinsic Motivation and Self…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…The Buying Impulse (1987)The Buying ImpulseConsumer Search: An Extended Framework (1986)Consumer Search: An Extended …Intrinsic Motivation and Self-Determination in Human Behavior (1985)Intrinsic Motivation and Self…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…The Framing of Decisions and the Psychology of Choice (1981)The Framing of Decisions and …Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…Homo Ludens: A Study of the Play-Element in Culture. (1951)Homo Ludens: A Study of the P…Predicting the drivers of behavioral intention to use mobile learning: A hybrid SEM-Neural Networks approach (2014)Predicting the drivers of beh…Fashion Shopping in Multichannel Retail: The Role of Technology in Enhancing the Customer Experience (2014)Fashion Shopping in Multichan…Are Multichannel Customers Really more Valuable? The Moderating Role of Product Category Characteristics (2013)Are Multichannel Customers Re…Factors influencing Internet shopping value and customer repurchase intention (2012)Factors influencing Internet …Experience Marketing: Concepts, Frameworks and Consumer Insights (2011)Experience Marketing: Concept…Online servicescapes, trust, and purchase intentions (2010)Online servicescapes, trust, …Examining the Role of Emotional and Functional Values in Festival Evaluation (2010)Examining the Role of Emotion…An epistemological view of consumer experiences (2010)An epistemological view of co…A Second-hand Shoppers’ Motivation Scale: Antecedents, Consequences, and Implications for Retailers (2010)A Second-hand Shoppers’ Motiv…Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Using PLS Path Modeling for A…Effect of experiential value on customer satisfaction with service encounters in luxury-hotel restaurants (2009)Effect of experiential value …The concept of perceived value: a systematic review of the research (2007)The concept of perceived valu…Measuring Experience Economy Concepts: Tourism Applications (2007)Measuring Experience Economy …Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour (2005)Value dimensions, perceived v…What drives consumers to shop online? A literature review (2004)What drives consumers to shop…The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)The four levels of loyalty an…The Theory of Buyer Behavior (1971)Structure and Functions of Fantasy (1974)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Breaking Free from Product Marketing (1977)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)Information and Consumer Behavior (1970)The nature of human values (1973)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Judgment under Uncertainty: Heuristics and Biases (1974)Prospect Theory: An Analysis of Decision under Risk (1979)Perception of Risk (1987)Prospect theory: An analysis of decision under risk (1988)Toward a Theory of Situation Awareness in Dynamic Systems (1995)Framing Processes and Social Movements: An Overview and Assessment (2000)The theory of planned behavior (1991)A power primer. (1992)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)Consistent Partial Least Squares Path Modeling1 (2015)How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM (2019)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Identity and agency in cultural worlds (1999)Games, Motivation, and Learning: A Research and Practice Model (2002)Gamification in theory and action: A survey (2014)Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions (2000)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)
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References

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  • 2001Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology.2,165 cited
  • 1987The Buying Impulse2,102 cited
  • 2000Atmospheric Effects on Shopping Behavior1,921 cited

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Consumer Search: An Extended Framework
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