Article2010

Managerial training effectiveness

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Human Resource Development and Performance Evaluation Management and Marketing Education Competency Development and Evaluation

Abstract

Purpose The purpose of this paper is to add to the significant contributions of past research by assessing what the overall effectiveness of managerial training has been over a period of 50 years and by identifying changes in overall effectiveness during this time period. Additionally, this study aims to evaluate what the overall findings on the effectiveness of training has been based on study design and subgroups focusing on the equivalent of Kirkpatrick's famous learning, behavior, and results outcomes. Design/methodology/approach This study quantitatively integrates and extends the literature on management training through a meta‐analytic procedure. The resulting sample of past research includes studies from the time period between 1952 and 2002, representing 85 interventions and 4,779 subjects. Findings The results do not suggest a great deal of improvement in the effectiveness of managerial training from 1952 through 2002 and effect sizes have remained moderate. Additionally, outcome subgroup appears to moderate results. Specifically, programs implemented to achieve learning outcomes tended to have the largest effect sizes and were consistently significant relative to programs targeted at behavior and results outcomes. Research limitations/implications The implications are directly related to the selection of evaluation methods for future studies assessing the effectiveness of managerial training programs. This implication is important to both the academic community and practitioners. The limitations of this study include the possible exclusion of past research and the heterogeneity of assessment methods used in past research, beyond the broad categories of objective and subjective assessment. Originality/value In addition to identifying the moderating effect of outcomes being measured, the main contribution of this study is that it covers a large time period. As a result, the analysis offers a more expanded view of managerial training over time.

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References

1987Leadership and Performance beyond Expectations 2000Leadership development:1989Self-determination in a work organization.2003SELF-CONCORDANCE AT WORK: TOWARD UNDERSTANDING THE MOTIVATIONAL EFFECTS OF TRANSFORMATIONAL LEADERS.1982Stogdill's Handbook of LeadershipStogdill's Handbook of Leadership, by Bass Bernard M. Free Press, 1981, 856 pp., $39.95 cloth.1992Training and Development in Work Organizations 1995Applying trained skills on the job: The importance of the work environment.1988The lessons of experience : how successful executives develop on the job

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