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A study on applying FMEA to improving ERP introduction
12 references·3 citing·44 second hop
A study on applying FMEA to improving ERP introduction (2006)A study on applying FMEA to improving ERP…Quality Function Deployment (2021)Quality Function DeploymentRisk management in ERP project introduction: Review of the literature (2007)Risk management in ERP projec…Service quality evaluation by service quality performance matrix (2003)Service quality evaluation by…The critical success factors for ERP implementation: an organizational fit perspective (2002)The critical success factors …Successful implementation of ERP projects: Evidence from two case studies (2002)Successful implementation of …A synergic analysis for Web-based enterprise resources planning systems (2002)A synergic analysis for Web-b…Quality function deployment as applied to a health care system (1996)Quality function deployment a…Introduction to Statistical Quality Control (1992)Introduction to Statistical Q…UNDERSTANDING CUSTOMER EXPECTATION OF SERVICE (1991)UNDERSTANDING CUSTOMER EXPECT…Quality Engineering in Production Systems (1990)Quality Engineering in Produc…A Customer‐based Competitive Analysis for Logistics Decisions (1990)A Customer‐based Competitive …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Integrated analysis of the performance of TQM tools and techniques: a case study in the Taiwanese motor industry (2012)Integrated analysis of the pe…Metodologia integrada para mapeamento de falhas: uma proposta de utilização conjunta do mapeamento de processos com as técnicas FTA, FMEA e a análise crítica de especialistas (2010)Metodologia integrada para ma…Revisão, análise e classificação da literatura sobre o QFD: tipos de pesquisa, dificuldades de uso e benefícios do método (2007)Revisão, análise e classifica…Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)An Investigation of the Relationships between Beliefs about an Object and the Attitude toward that Object (1963)An Attitude Model for the Study of Brand Preference (1972)Segmentation of Markets Based on Customer Service (1990)Web-based marketing (2002)Investigating the different approaches to importance–performance analysis (2014)Journal of Business Logistics (2018)Strategic alignment: Leveraging information technology for transforming organizations (1993)Putting the enterprise into the enterprise system. (1998)Strategic alignment: Leveraging information technology for transforming organizations (1999)What Happens After ERP Implementation: Understanding the Impact of Inter Dependence and Differentiation on Plant-Level Outcomes1 (2005)ERP implementation: a compilation and analysis of critical success factors (2007)Assessing the determinants of cloud computing adoption: An analysis of the manufacturing and services sectors (2014)The Economic Implications of Learning by Doing (1962)The Knowledge-Creating Company (1995)The Knowledge-Creating Company (1998)ERP implementation failures in China: Case studies with implications for ERP vendors (2004)A review of production planning and control: the applicability of key concepts to the make-to-order industry (2005)Critical factors for successful ERP implementation: Exploratory findings from four case studies (2005)Critical factors for successful implementation of enterprise systems (2001)Enterprise resource planning: Implementation procedures and critical success factors (2002)A Review of ERP Research: A Future Agenda for Accounting Information Systems (2011)Project risk management methodology for small firms (2013)Synthesizing information systems knowledge: A typology of literature reviews (2014)Manufacturing strategy and environmental consciousness (1995)Quality function deployment (1995)Managerial Complexity in Project-Based Operations: A Grounded Model and Its Implications for Practice (2008)Statistical Process Monitoring and Feedback Adjustment: A Discussion (1992)Brocess capability with asymmetric tolerances (1994)Run by run process control: combining SPC and feedback control (1995)Developing the Models of Service Quality Gaps: A Critical Discussion (2010)Service Quality and Customer Satisfaction in the Airline Industry: A Comparison between Legacy Airlines and Low-Cost Airlines (2013)Service Quality Dimension and Customer Satisfaction: An Empirical Study in the Malaysian Hotel Industry (2013)BI and ERP integration (2005)Critical success factors for implementing ERP: the case of a Chinese electronics manufacturer (2007)Drivers, barriers and critical success factors for ERPII implementation in supply chains: A critical analysis (2011)Time-Series Modeling for Statistical Process Control (1988)Statistical process control as a tool for research and healthcare improvement (2003)Data quality for data science, predictive analytics, and big data in supply chain management: An introduction to the problem and suggestions for research and applications (2014)
this work references cited by second hop

References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1992Introduction to Statistical Quality Control7,842 cited
  • 2002The critical success factors for ERP implementation: an organizational fit perspective1,168 cited
  • 1990Quality Engineering in Production Systems894 cited
  • 2007Risk management in ERP project introduction: Review of the literature425 cited
  • 2002Successful implementation of ERP projects: Evidence from two case studies370 cited
  • 2003Service quality evaluation by service quality performance matrix208 cited
  • 2021Quality Function Deployment190 cited
  • 2002A synergic analysis for Web-based enterprise resources planning systems157 cited
  • 1990A Customer‐based Competitive Analysis for Logistics Decisions127 cited
  • 1991UNDERSTANDING CUSTOMER EXPECTATION OF SERVICE86 cited
  • 1996Quality function deployment as applied to a health care system50 cited

Cited by

  • 2012Integrated analysis of the performance of TQM tools and techniques: a case study in the Taiwanese motor industry32 cited
  • 2007Revisão, análise e classificação da literatura sobre o QFD: tipos de pesquisa, dificuldades de uso e benefícios do método17 cited

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2010
Metodologia integrada para mapeamento de falhas: uma proposta de utilização conjunta do mapeamento de processos com as técnicas FTA, FMEA e a análise crítica de especialistas
16 cited