Patients are not fully human: a nurse's coping response to stress

Elena Trifiletti · Gian Antonio Di Bernardo · Rossella Falvo · Dora Capozza

52 citations0/0 files storedJournal of Applied Social Psychology

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Stress and Burnout Research Social and Intergroup Psychology Healthcare Education and Workforce Issues

Abstract

Abstract In this article, dehumanization of patients was studied as a strategy used by nurses to cope with stress. Affective organizational commitment ( AOC ) and affective commitment to patients ( ACP ) were tested as moderators. We also explored how nurses' humanity attributions to their in‐group relate to stress symptoms. Participants were nurses working in different wards of an Italian urban hospital. Findings showed that perceiving patients as not fully human was related to lower levels of stress symptoms for nurses with high AOC and ACP , but not for nurses with low AOC and ACP . Moreover, for highly committed nurses, the attribution of uniquely human traits to the in‐group was associated with increased stress symptoms. Implications of findings for the relationship between nurses and patients are discussed.

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References

1991A three-component conceptualization of organizational commitment 2002Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences 2001Commitment in the workplace: toward a general model 2006Dehumanization: An Integrative Review 2013Dehumanization and Infrahumanization 2002Attitudinal organizational commitment and job performance: a meta‐analysis 2020Psychological Stress in the Workplace 2001Psychological essentialism and the differential attribution of uniquely human emotions to ingroups and outgroups

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