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Causes and consequences of emotions on consumer behaviour
8 references·16 citing·43 second hop
Causes and consequences of emotions on consumer behaviour (2007)Causes and consequences of emotions on co…Stress: Appraisal and Coping (2013)Stress: Appraisal and CopingThe Role of Emotions in Marketing (1999)The Role of Emotions in Marke…Measuring Emotions in the Consumption Experience (1997)Measuring Emotions in the Con…Emotion And Adaptation (1991)Emotion And AdaptationRecent Attribution Research in Consumer Behavior: A Review and New Directions (1988)Recent Attribution Research i…Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising (1987)Assessing the Role of Emotion…The Varieties of Consumption Experience: Comparing Two Typologies of Emotion in Consumer Behavior (1986)The Varieties of Consumption …Affective Responses Mediating Acceptance of Advertising (1986)Affective Responses Mediating…Customer Acceptance of Autonomous Vehicles in Travel and Tourism (2021)Customer Acceptance of Autono…Consumer antecedents towards green product purchase intentions (2021)Consumer antecedents towards …Emotions in Tourism: Theoretical Designs, Measurements, Analytics, and Interpretations (2020)Emotions in Tourism: Theoreti…A socio-psychological conceptualisation of overtourism (2020)A socio-psychological concept…A systematic review of cognitive biases in tourist decisions (2019)A systematic review of cognit…Perceptional components of brand equity: Configuring the Symmetrical and Asymmetrical Paths to brand loyalty and brand purchase intention (2018)Perceptional components of br…Role of trust, emotions and event attachment on residents' attitudes toward tourism (2017)Role of trust, emotions and e…Beyond happiness: Building a science of discrete positive emotions. (2017)Beyond happiness: Building a …‘Fear of Missing Out’ (FOMO) marketing appeals: A conceptual model (2016)‘Fear of Missing Out’ (FOMO) …Explaining online shopping behavior with fsQCA: The role of cognitive and affective perceptions (2015)Explaining online shopping be…Customer delight from theme park experiences (2013)Customer delight from theme p…Emotions that drive consumers away from brands: measuring negative emotions toward brands and their behavioral effects (2012)Emotions that drive consumers…The role of mixed emotions in consumer behaviour (2011)The role of mixed emotions in…Personality, basic emotions, and satisfaction: Primary emotions in the mountaineering experience (2011)Personality, basic emotions, …Negative emotions and their effect on customer complaint behaviour (2011)Negative emotions and their e…Appraisal Determinants of Tourist Emotional Responses (2011)Appraisal Determinants of Tou…What Good Are Positive Emotions? 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this work references cited by second hop

References

  • 2013Stress: Appraisal and Coping27,826 cited
  • 1991Emotion And Adaptation12,682 cited
  • 1999The Role of Emotions in Marketing3,295 cited
  • 1997Measuring Emotions in the Consumption Experience1,970 cited
  • 1987Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising1,636 cited
  • 1986Affective Responses Mediating Acceptance of Advertising1,076 cited
  • 1988Recent Attribution Research in Consumer Behavior: A Review and New Directions1,040 cited
  • 1986The Varieties of Consumption Experience: Comparing Two Typologies of Emotion in Consumer Behavior778 cited

Cited by

  • 2015Explaining online shopping behavior with fsQCA: The role of cognitive and affective perceptions522 cited
  • 2016‘Fear of Missing Out’ (FOMO) marketing appeals: A conceptual model327 cited
  • 2012Emotions that drive consumers away from brands: measuring negative emotions toward brands and their behavioral effects312 cited
  • 2013Customer delight from theme park experiences312 cited
  • 2011Appraisal Determinants of Tourist Emotional Responses288 cited
  • 2017Beyond happiness: Building a science of discrete positive emotions.274 cited
  • 2021Customer Acceptance of Autonomous Vehicles in Travel and Tourism

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259 cited
  • 2017Role of trust, emotions and event attachment on residents' attitudes toward tourism257 cited
  • 2018Perceptional components of brand equity: Configuring the Symmetrical and Asymmetrical Paths to brand loyalty and brand purchase intention246 cited
  • 2011Personality, basic emotions, and satisfaction: Primary emotions in the mountaineering experience246 cited
  • 2011The role of mixed emotions in consumer behaviour215 cited
  • 2011Negative emotions and their effect on customer complaint behaviour203 cited
  • 2021Consumer antecedents towards green product purchase intentions192 cited
  • 2020A socio-psychological conceptualisation of overtourism192 cited
  • 2020Emotions in Tourism: Theoretical Designs, Measurements, Analytics, and Interpretations185 cited
  • 2019A systematic review of cognitive biases in tourist decisions170 cited