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Cited by

• 2005Absorptive capacity: Enhancing the assimilation of time‐based manufacturing practices331 cited
• 2004Innovation and Attention to Detail in the Quality Improvement Paradigm223 cited
• 2008COMPETENCIAS DIRECTIVAS EN ESCENARIOS GLOBALES170 cited
• 2008Business improvement strategy or useful tool? Analysis of the application of the 5S concept in Japan, the UK and the US94 cited
• 2006A Methodology for Constructing Collective Causal Maps*80 cited
• 2009Causal mapping and scenario building with multiple organisations78 cited
• 2017Don't know, don't care: An exploration of evidence based knowledge and practice in human resource management69 cited
• 2010Quality performance in a global supply chain: finding out the weak link55 cited
• 2014Total Quality Management in Higher Education: A Review55 cited
• 2000Management and Empowerment Programmes53 cited
• 1996Market-focused HRM in service organizations: Satisfying internal and external customers52 cited
• 2009Benchmarking performance measures in traditional and just‐in‐time companies41 cited
• 2010A study on the relationship between the PDSA cycle of green purchasing and the performance of the SCOR model41 cited
• 2006Human aspects in a quality management context and their effects on performance