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Current health of quality management practices in service sector SME
4 references·12 citing·59 second hopsampled
Current health of quality management practices in service sector SME (2010)Current health of quality management prac…Does size matter for Six Sigma implementation? (2009)Does size matter for Six Sigm…5 “S” and TQM status in Indian organizations (2009)5 “S” and TQM status in India…Introduction to Engineering Statistics and Six Sigma (2006)Introduction to Engineering S…Supplier Development Practices: Product‐ and Service‐Based Industry Comparisons (2002)Supplier Development Practice…Identification of facilitators of sustainability innovation adoption by hoteliers of India (2020)Identification of facilitator…Quality management practices in SMEs: a comparative study between India and Namibia (2019)Quality management practices …Development of Lean Six Sigma training module: evidence from an emerging economy (2019)Development of Lean Six Sigma…Identification and modeling of process barriers (2018)Identification and modeling o…Identification and modeling of employee barriers while implementing lean manufacturing in small- and medium-scale enterprises (2018)Identification and modeling o…The role of HR practices in developing employee resilience: a case study from the Pakistani telecommunications sector (2017)The role of HR practices in d…Enhancing customer satisfaction through total quality management practices – an empirical examination (2017)Enhancing customer satisfacti…Assessing the awareness of the agile manufacturing for organizational change in Indian small manufacturing firms (2016)Assessing the awareness of th…Infrastructure and core quality practices in Indian manufacturing organizations (2015)Infrastructure and core quali…An instrument for measuring the key practices of total quality management in ICT industry: an empirical study in India (2012)An instrument for measuring t…Role of Intellectual Capital on the Organizational Performance of Electrical and Electronic SMEs in Pakistan (2011)Role of Intellectual Capital …Assessing the awareness of total quality management in Indian service industries (2011)Assessing the awareness of to…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. 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References

  • 2002Supplier Development Practices: Product‐ and Service‐Based Industry Comparisons162 cited
  • 2009Does size matter for Six Sigma implementation?140 cited
  • 2006Introduction to Engineering Statistics and Six Sigma71 cited
  • 20095 “S” and TQM status in Indian organizations67 cited

Cited by

  • 2017The role of HR practices in developing employee resilience: a case study from the Pakistani telecommunications sector85 cited
  • 2011Role of Intellectual Capital on the Organizational Performance of Electrical and Electronic SMEs in Pakistan62 cited
  • 2018Identification and modeling of employee barriers while implementing lean manufacturing in small- and medium-scale enterprises46 cited
  • 2019Quality management practices in SMEs: a comparative study between India and Namibia46 cited
  • 2015Infrastructure and core quality practices in Indian manufacturing organizations41 cited
  • 2011Assessing the awareness of total quality management in Indian service industries40 cited
  • 2017Enhancing customer satisfaction through total quality management practices – an empirical examination39 cited
  • 2018Identification and modeling of process barriers29 cited
  • 2012An instrument for measuring the key practices of total quality management in ICT industry: an empirical study in India28 cited
  • 2019

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Development of Lean Six Sigma training module: evidence from an emerging economy
26 cited
  • 2020Identification of facilitators of sustainability innovation adoption by hoteliers of India16 cited
  • 2016Assessing the awareness of the agile manufacturing for organizational change in Indian small manufacturing firms13 cited