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• 2016Political polarization on twitter: Implications for the use of social media in digital governments310 cited
• 2016Stakeholder Engagement and Public Information Through Social Media: A Study of Canadian and American Public Transportation Agencies132 cited
• 2013The Government 2.0 utilization model and implementation scenarios56 cited
• 2015Big data analysis of local government 3.0: Focusing on Gyeongsangbuk-do in Korea54 cited
• 2013Globalization of e-government: open government as a global agenda; benefits, limitations and ways forward50 cited
• 2012Sharing government-owned data with the public: a cross-country analysis of open data practice in the Middle East48 cited
• 2016The rise of Facebook-based communication in the energy sector6 cited