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• 2011Predictors of Abusive Supervision: Supervisor Perceptions of Deep-Level Dissimilarity, Relationship Conflict, and Subordinate Performance545 cited
• 2009Managing Intractable Identity Conflicts342 cited
• 1999Community Roundtables for Tourism-related Conflicts: The Dialectics of Consensus and Process Structures219 cited
• 1999When the “Haves” Hold Court: Speculations on the Organizational Internalization of Law154 cited
• 2008The mediation metamodel: Understanding practice143 cited
• 2003Working with Appreciation in Managerial Practice137 cited
• 1996Transformative mediation and third‐party intervention: Ten hallmarks of a transformative approach to practice137 cited
• 2005Dispute processes ADR and the primary forms of decision-making124 cited
• 2007Mediation Law and Practice123 cited
• 2011Journal of Religion & Society113 cited
• 2004Assessing the State-of-the-Art in Conflict Transformation112 cited
• 2014Campus Sexual Misconduct110 cited
• 1996From diatribe to dialogue on divisive public issues: Approaches drawn from family therapy109 cited
• 2009Mediation by any other name would smell as sweet—or would it? The struggle to define mediation and its various approaches