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Cited by

• 2002E‐government: a new route to public sector quality161 cited
• 2008The Limits to Traditional Public Administration, or Rescuing Public Value from Misrepresentation95 cited
• 2003Change management practices91 cited
• 2011THE RISE AND USE OF BALANCED SCORECARD MEASURES IN AUSTRALIAN GOVERNMENT DEPARTMENTS87 cited
• 2000New modes of service delivery in the public sector – Commercialising government services86 cited
• 2008Measuring and reporting public sector outputs/outcomes82 cited
• 2006Managing trust and relationships in PPPs: some Australian experiences82 cited
• 2000Balancing Accountability and Efficiency in a More Competitive Public Sector Environment53 cited
• 2005Securing institutional legitimacy or organizational effectiveness?53 cited
• 2008Top‐down organizational change in an Australian Government agency53 cited
• 2005EXPERIMENTING WITH A ‘WHOLE OF GOVERNMENT’ APPROACH:45 cited
• 2003The 'right' decision? Towards an understanding of ethical dilemmas for school leaders45 cited
• 2011Balanced Scorecard Implementation in a Local Government Authority: Issues and Challenges43 cited
• 2010Lessons Learnt about Strengthening Indigenous Families and Communities