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Critical success factors of continuous improvement in the public sector

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References

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2015Determinants and barriers to lean implementation in food-processing SMEs – a multiple case analysis251 cited

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2013Operational performance and critical success factors of lean manufacturing in European food processing SMEs233 cited

2008TQM practices and quality management performance207 cited

2010The implementation of lean Six Sigma in financial services organizations168 cited

2017Analyzing Lean Six Sigma enablers: a hybrid ISM-fuzzy MICMAC approach130 cited

2018Prioritising solutions for Lean Six Sigma adoption barriers through fuzzy AHP-modified TOPSIS framework114 cited

2012A structural equation model of TQM, market orientation and service quality108 cited

2018An appraisal on barriers to implement lean in SMEs106 cited

2012Continuous improvement approach: state‐of‐art review and future implications91 cited

2017Lean Six Sigma for public sector organizations: is it a myth or reality?91 cited

2018Development of a Green Lean Six Sigma model for public sectors87 cited

2019Hospital service quality evaluation with IVIF-PROMETHEE and a case study81 cited

2009A meta analysis of ISO 9001:2000 research – findings and future research proposals68 cited

2010PARETO ANALYSIS OF TOTAL QUALITY MANAGEMENT FACTORS CRITICAL TO SUCCESS FOR SERVICE INDUSTRIES61 cited

2020Lean manufacturing, leadership and employees: the case of UAE SME manufacturing companies59 cited

2020Empirical examination of critical failure factors of continuous improvement deployments: stage-wise results and a contingency theory perspective58 cited