Cultural intelligence of entrepreneurs and international network ties

Peerayuth Charoensukmongkol

59 citations0/0 files storedManagement Research Review

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

International Student and Expatriate Challenges International Business and FDI Migration, Ethnicity, and Economy

Abstract

Purpose – This paper aimed to investigate whether the cultural intelligence (CQ) of entrepreneurs is associated with the quality of the relationships firms develop with foreign networks. Design/methodology/approach – The samples include small and medium manufacturing firms in Thailand. Data were collected with a self-administered questionnaire survey. A list of 1,000 firms was randomly selected from the directory of Thai exporters. A total of 129 surveys were returned. Partial least square regression was used to analyze the data. Findings – The results revealed a positive association between the CQ of entrepreneurs and the quality of the relationships that small and medium enterprises (SMEs) had with foreign customers, foreign suppliers and foreign competitors. The quality of the relationships was also associated positively with export performance. However, there was no significant evidence for the role of the quality of relationships with foreign competitors in export performance. Research limitations/implications – The use of cross-sectional data makes it difficult to claim causality between the constructs. Moreover, the CQ and export performance measures that use subjective evaluation may cause bias. The small sample size also limits the generalizability of the results. Practical implications – The results suggested that CQ is a key capability entrepreneurs must develop to conduct business more successfully in foreign markets. Social implications – Because SMEs are considered a key driver of a country’s economic development, CQ training could be an important choice on which the government should focus. Furthermore, as the world economy is more integrated, CQ training can significantly help people improve cross-cultural communication skills which are essential for them to be successful in today’s globalized economy. Originality/value – Despite the increasing popularity of CQ research, evidence for its contribution to the ability of entrepreneurs to develop good relationships with foreign firms is lacking. The main contribution of this study is to bridge this research gap by providing empirical evidence.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 59 citations exist upstream.

References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1998Principles and Practice of Structural Equation Modeling 2011PLS-SEM: Indeed a Silver Bullet 1979Review of Psychometric theory (2nd ed.).1998Issues and opinion on structural equation modeling 2012Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations 2007Specifying Formative Constructs in Information Systems Research 2000MANAGERIAL TIES AND FIRM PERFORMANCE IN A TRANSITION ECONOMY: THE NATURE OF A MICRO-MACRO LINK.

Cited by

2019Intangible assets and SMEs’ export behavior: a meta-analytical perspective 2019Building Customer Loyalty in Intercultural Service Encounters: The Role of Service Employees’ Cultural Intelligence 2019The contribution of cultural intelligence to the interaction involvement and performance of call center agents in cross-cultural communication 2020Linking improvisational behavior, adaptive selling behavior and sales performance 2019Cultural Intelligence

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.