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Strategic Management of e-business
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  • 2003Determining and assessing the determinants of e‐service operations175 cited
  • 2018An empirical investigation of business‐to‐business e‐commerce adoption and its impact on SMEs competitive advantage: The case of Egyptian manufacturing SMEs122 cited
  • 2011Using patent analysis to establish technological position: Two different strategic approaches63 cited
  • 2005Content and Process Approaches to Studying Strategy and Management Control Systems46 cited
  • 2004Optimisation of the determinants of e‐service operations37 cited
  • 2007Perceived Service Quality in a University Web Portal: Revising the E-Qual Instrument32 cited
  • 2002The role of supply chain management within the industrial ecosystem32 cited
  • 2005The “telescopic observations” framework: an attainable strategic tool31 cited
  • 2016Effect of Dimensions of Service Quality on the Brand Equity in the Fast Food Industry23 cited
  • 2004Enterprise Resource Planning and the Price of Efficiency: The Trade Off Between Business Efficiency and the Innovative Capability of Firms21 cited
  • 2006HRM Inside UK E-commerce Firms21 cited
  • 2004Location-Based Services: a vehicle for IT&T convergence20 cited
  • 2003How Corporations E-Source: From Business Technology Projects to Value Networks18 cited

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2010
Factor Analysis of Variables Affecting e-Marketing Adoption by UK Independent Hotels
14 cited
  • 2016The Impact of Customer Relationship Management Systems in Small Business Enterprises14 cited
  • 2002An Emergent Framework To Support Visioning And Strategy Formulation For Electronic Commerce14 cited