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Trust, Participation, and Performance in Public Administration
16 references·12 citing·33 second hop
Trust, Participation, and Performance in Public Administration (2009)Trust, Participation, and Performance in …Varieties of Participation in Complex Governance (2006)Varieties of Participation in…New Public Management Is Dead--Long Live Digital-Era Governance (2005)New Public Management Is Dead…Citizen Participation in Decision Making: Is It Worth the Effort? (2004)Citizen Participation in Deci…Social Foundations of Postindustrial Economies (1999)Social Foundations of Postind…Voice and equality: civic voluntarism in American politics (1996)Voice and equality: civic vol…Trust in Organizations: Frontiers of Theory and Research (1996)Trust in Organizations: Front…The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…TRUST: THE CONNECTING LINK BETWEEN ORGANIZATIONAL THEORY AND PHILOSOPHICAL ETHICS (1995)TRUST: THE CONNECTING LINK BE…Dismantling the Welfare State? (1994)Dismantling the Welfare State?Making democracy work: civic traditions in modern Italy (1993)Making democracy work: civic …A PUBLIC MANAGEMENT FOR ALL SEASONS? (1991)A PUBLIC MANAGEMENT FOR ALL S…Polyarchy: Participation and Opposition. (1972)Polyarchy: Participation and …Participation and Democratic Theory (1970)Participation and Democratic …A Ladder Of Citizen Participation (1969)A Ladder Of Citizen Participa…Class, Citizenship, and Social Development. (1964)Class, Citizenship, and Socia…The Science of "Muddling Through" (1959)The Science of "Muddling Thro…Types of Public Participation and Their Effect on Satisfaction with Local Public Services in China (2023)Types of Public Participation…Restoring the Truth: Anchoring Effects and Debiasing Interventions on Citizen Satisfaction (2023)Restoring the Truth: Anchorin…Public Participation in Policy Making: Evidence from a Citizen Advisory Panel (2022)Public Participation in Polic…The role of organizational culture and voluntariness in the adoption of artificial intelligence for disaster relief operations (2021)The role of organizational cu…Partisan bias and citizen satisfaction, confidence, and trust in the U.S. Federal Government (2021)Partisan bias and citizen sat…Interorganizational Trust and Effectiveness Perception in a Collaborative Service Delivery Network (2019)Interorganizational Trust and…Solving Problems Informally: The Influence of Israel’s Political Culture on the Public Policy Process (2014)Solving Problems Informally: …Public Meetings for Efficient Administrative Performance in the United States (2014)Public Meetings for Efficient…El paradigma intencional en la evaluación ciudadana de la administración local. La utilidad frente al bienestar (2012)El paradigma intencional en l…Why People (Dis)like the Public Service: Citizen Perception of the Public Service and the NPM Doctrine (2011)Why People (Dis)like the Publ…Informal payments for health care – the phenomenon and its context (2011)Informal payments for health …Public Sector Management, Trust, Performance, and Participation (2010)Public Sector Management, Tru…Social Choice and Individual Values. (1951)Organizational Learning (1988)The Management of Innovation (1994)The “new public management” in the 1980s: Variations on a theme (1995)The New Governance: Governing without Government (1996)Governance as theory: five propositions (1998)Prospect Theory: An Analysis of Decision under Risk (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Citizenship and Social Class (1951)The three worlds of welfare capitalism (1990)Unemployment: macroeconomic performance and the labour market (1992)An Introduction to Varieties of Capitalism (2001)The New Politics of the Welfare State (2001)Varieties of Capitalism (2001)The New Institutionalism: Organizational Factors in Political Life (1983)Beyond Engagement and Participation: User and Community Coproduction of Public Services (2007)Beyond SES: A Resource Model of Political Participation (1995)Political Trust and Trustworthiness (2000)Inclusion and Democracy (2002)Critical Citizens (1999)Does Left/Right Structure Party Positions on European Integration? (2002)Veto Players. How Political Institutions Work (2003)Planning in the Face of Power (1982)Green Cities, Growing Cities, Just Cities?: Urban Planning and the Contradictions of Sustainable Development (1996)Big Questions in Public Network Management Research (2001)HISTORICAL INSTITUTIONALISM IN COMPARATIVE POLITICS (1999)Bowling Alone: America's Declining Social Capital (1995)Corruption and Growth (1995)Social Capital: Prospects for a New Concept (2002)
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References

  • 1969A Ladder Of Citizen Participation17,032 cited
  • 1993Making democracy work: civic traditions in modern Italy14,307 cited
  • 1991A PUBLIC MANAGEMENT FOR ALL SEASONS?9,822 cited
  • 1959The Science of "Muddling Through"8,490 cited
  • 1972Polyarchy: Participation and Opposition.7,203 cited
  • 1999Social Foundations of Postindustrial Economies6,253 cited
  • 1970Participation and Democratic Theory6,156 cited
  • 1996Voice and equality: civic voluntarism in American politics5,186 cited
  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited
  • 1994Dismantling the Welfare State?2,840 cited
  • 1996Trust in Organizations: Frontiers of Theory and Research2,782 cited
  • 2005New Public Management Is Dead--Long Live Digital-Era Governance2,630 cited
  • 2006Varieties of Participation in Complex Governance2,460 cited
  • 1995TRUST: THE CONNECTING LINK BETWEEN ORGANIZATIONAL THEORY AND PHILOSOPHICAL ETHICS2,310 cited
  • 1964Class, Citizenship, and Social Development.2,126 cited
  • 2004Citizen Participation in Decision Making: Is It Worth the Effort?

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  • 2011Informal payments for health care – the phenomenon and its context97 cited
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  • 2010Public Sector Management, Trust, Performance, and Participation36 cited
  • 2011Why People (Dis)like the Public Service: Citizen Perception of the Public Service and the NPM Doctrine26 cited
  • 2021Partisan bias and citizen satisfaction, confidence, and trust in the U.S. Federal Government25 cited
  • 2022Public Participation in Policy Making: Evidence from a Citizen Advisory Panel18 cited
  • 2023Types of Public Participation and Their Effect on Satisfaction with Local Public Services in China12 cited
  • 2023Restoring the Truth: Anchoring Effects and Debiasing Interventions on Citizen Satisfaction11 cited
  • 2012El paradigma intencional en la evaluación ciudadana de la administración local. La utilidad frente al bienestar7 cited
  • 2014Solving Problems Informally: The Influence of Israel’s Political Culture on the Public Policy Process7 cited
  • 2019Interorganizational Trust and Effectiveness Perception in a Collaborative Service Delivery Network6 cited
  • 2014Public Meetings for Efficient Administrative Performance in the United States6 cited