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Cited by

• 2000New Product Quality and Product Development Teams384 cited
• 2003Developing alternative perspectives for quality in higher education248 cited
• 2011The roles of firms' motives in affecting the outcomes of ISO 9000 adoption206 cited
• 2008Internalisation of ISO 9000 standards: the antecedent role of functionalist and institutionalist drivers and performance implications181 cited
• 2001Management fads: Emergence, evolution, and implications for managers175 cited
• 1993TQM and Environmental Excellence in Manufacturing147 cited
• 2008Developing and validating total quality management (TQM) constructs in the context of Thailand's manufacturing industry145 cited
• 2007The relationship between competitive strategies and product quality145 cited
• 2002The Organizational Benefits of Teams145 cited
• 1998Critical factors in quality management and guidelines for self-assessment: The case of Singapore144 cited
• 2007HRM and TQM: association with job involvement135 cited
• 2014Exploring soft TQM dimensions and their impact on firm performance: some exploratory empirical results130 cited
• 1998Factors That Affect Process Quality in the Life Cycle of Building Projects127 cited
• 2008Integration of environmental considerations in quality function deployment by using fuzzy logic