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European Foundation for Quality Management Business Excellence Model

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References

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2000A causal model for employee satisfaction270 cited
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1995TOTAL QUALITY MANAGEMENT: A LITERATURE REVIEW AND AN AGENDA FOR FUTURE RESEARCH240 cited
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2006Exploring soft versus hard factors for TQM implementation in small and medium‐sized enterprises191 cited

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2006

Editor's Comments: Publishing Theory

176 cited

2006Using enablers of the EFQM model to manage institutions of higher education172 cited

Cited by

2012Integrating quality management principles into sustainability management110 cited
2017Quantitative research on the EFQM excellence model: A systematic literature review (1991–2015)104 cited
2013Empirical evidence on applying the European Foundation for Quality Management Excellence Model, a literature review79 cited
2014A STRUCTURAL ANALYSIS OF THE EFQM MODEL: AN ASSESSMENT OF THE MEDIATING ROLE OF PROCESS MANAGEMENT52 cited
2018Knowledge management and total quality management: foundations, intellectual structures, insights regarding evolution of the literature46 cited
2010Quality strategy for transformation: a case study44 cited
2016What is the effect of size on the use of the EFQM excellence model?42 cited
2015Motivations for implementing TQM through the EFQM model in Spain: an empirical investigation41 cited
2019EFQM model’s application in the context of higher education40 cited
2015An in-depth review of the internal relationships of the EFQM model36 cited
2011Modelling the Implications of Quality Management Elements on Strategic Flexibility33 cited
2016Supply chain criticality in sustainable and resilient enterprises33 cited
2018Fuzzy Logic Applied to the Performance Evaluation. Honduran Coffee Sector Case33 cited
2015Review on Performance Measurement Systems32 cited
2017Business excellence measurement: a literature analysis (1990–2016)31 cited
2016Quality Management and Excellence in the third sector: examining European Quality in Social Services (EQUASS) in non-profit social services31 cited