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Consumer‐based brand equity in banking industry
16 references·16 citing·31 second hopsampled
Consumer‐based brand equity in banking industry (2012)Consumer‐based brand equity in banking in…Satisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…Measuring customer‐based brand equity: empirical evidence from the sportswear market in China (2009)Measuring customer‐based bran…Strategic Brand Management (2007)Strategic Brand ManagementConsumer‐based brand equity and country‐of‐origin relationships (2006)Consumer‐based brand equity a…Consumer‐based brand equity: improving the measurement – empirical evidence (2005)Consumer‐based brand equity: …Measuring Brand Equity: An Evaluation of a Consumer-Based Brand Equity Scale (2002)Measuring Brand Equity: An Ev…Developing and validating a multidimensional consumer-based brand equity scale (2001)Developing and validating a m…An Examination of Selected Marketing Mix Elements and Brand Equity (2000)An Examination of Selected Ma…Dimensions of Brand Personality (1997)Dimensions of Brand Personali…Measuring Brand Equity Across Products and Markets (1996)Measuring Brand Equity Across…Building Strong Brands (1995)Building Strong BrandsConceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Managing Brand Equity (1991)Managing Brand EquityThe Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)The Service Encounter: Diagno…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…The impact of brand origin and CSR actions on consumer perceptions in retail banking during a crisis (2023)The impact of brand origin an…Impact of perceived brand localness and globalness on brand trust to predict customer responses towards retail banks: the case of Trinidad and Tobago (2022)Impact of perceived brand loc…An examination of customer relationship management dimensions and employee-based brand equity: A study on ride-hailing industry in Saudi Arabia (2021)An examination of customer re…Understanding consumer-based brand equity and its antecedents in international and national banks in Egypt (2020)Understanding consumer-based …Hope for the best, prepare for the worst: barriers to service innovation (2020)Hope for the best, prepare fo…Explorations of employee-based brand equity in the banking industry from a perceived-leadership perspective (2019)Explorations of employee-base…Searching most influential variables to brand loyalty measurements: An exploratory study (2017)Searching most influential va…Impact of brand familiarity on brands experience dimensions for financial services brands (2017)Impact of brand familiarity o…Exploring local vs global brand associations in an emerging market using BCM technique (2017)Exploring local vs global bra…CUSTOMER AND EMPLOYEE-BASED BRAND EQUITY DRIVING UNITED BANK FOR AFRICA'S MARKET PERFORMANCE (2017)CUSTOMER AND EMPLOYEE-BASED B…Measuring halal brand association (HalBA) for Islamic banks (2016)Measuring halal brand associa…Determinants of Customer-based Brand Equity: A Study of Public and Private Banks (2016)Determinants of Customer-base…Brand analysis of global and local banks in India: a study of young consumers (2016)Brand analysis of global and …The Impact of Country of Origin and Country of Manufacture of a Brand on Overall Brand Equity (2015)The Impact of Country of Orig…Islamic Finance Development in the Sultanate of Oman: Barriers and Recommendations (2014)Islamic Finance Development i…Determinants of Brand Equity of QMobile: A case study of Pakistan (2014)Determinants of Brand Equity …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Developing Buyer-Seller Relationships (1987)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Information and Consumer Behavior (1970)The nature of human values (1973)The Effect of a Market Orientation on Business Profitability (1990)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media (2018)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Comparative fit indexes in structural models. (1990)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)The Company and the Product: Corporate Associations and Consumer Product Responses (1997)Strategic Brand Management: Building, Measuring, and Managing Brand Equity. (2000)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing (1998)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 1997Dimensions of Brand Personality5,056 cited
  • 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents4,857 cited
  • 1995Building Strong Brands4,432 cited
  • 1991Managing Brand Equity3,818 cited
  • 1996Measuring Brand Equity Across Products and Markets3,591 cited
  • 2000An Examination of Selected Marketing Mix Elements and Brand Equity3,370 cited
  • 2001Developing and validating a multidimensional consumer-based brand equity scale2,991 cited
  • 2007Strategic Brand Management1,706 cited
  • 2005Consumer‐based brand equity: improving the measurement – empirical evidence1,034 cited
  • 2002Measuring Brand Equity: An Evaluation of a Consumer-Based Brand Equity Scale613 cited
  • 2006Consumer‐based brand equity and country‐of‐origin relationships419 cited

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  • 2009Measuring customer‐based brand equity: empirical evidence from the sportswear market in China413 cited
  • Cited by

    • 2017Impact of brand familiarity on brands experience dimensions for financial services brands51 cited
    • 2017Searching most influential variables to brand loyalty measurements: An exploratory study46 cited
    • 2016Measuring halal brand association (HalBA) for Islamic banks35 cited
    • 2019Explorations of employee-based brand equity in the banking industry from a perceived-leadership perspective35 cited
    • 2021An examination of customer relationship management dimensions and employee-based brand equity: A study on ride-hailing industry in Saudi Arabia35 cited
    • 2015The Impact of Country of Origin and Country of Manufacture of a Brand on Overall Brand Equity32 cited
    • 2014Islamic Finance Development in the Sultanate of Oman: Barriers and Recommendations28 cited
    • 2016Determinants of Customer-based Brand Equity: A Study of Public and Private Banks26 cited
    • 2023The impact of brand origin and CSR actions on consumer perceptions in retail banking during a crisis22 cited
    • 2022Impact of perceived brand localness and globalness on brand trust to predict customer responses towards retail banks: the case of Trinidad and Tobago16 cited
    • 2017Exploring local vs global brand associations in an emerging market using BCM technique16 cited
    • 2014Determinants of Brand Equity of QMobile: A case study of Pakistan15 cited
    • 2016Brand analysis of global and local banks in India: a study of young consumers15 cited
    • 2020Understanding consumer-based brand equity and its antecedents in international and national banks in Egypt15 cited
    • 2017CUSTOMER AND EMPLOYEE-BASED BRAND EQUITY DRIVING UNITED BANK FOR AFRICA'S MARKET PERFORMANCE13 cited
    • 2020Hope for the best, prepare for the worst: barriers to service innovation13 cited