References

• 1996Steps Toward an Ecology of Infrastructure: Design and Access for Large Information Spaces3,228 cited
• 1999Ongoing Crisis Communication: Planning, Managing, and Responding2,459 cited
• 1988ENACTED SENSEMAKING IN CRISIS SITUATIONS [1]2,031 cited
• 1995Frame Reflection: Toward the Resolution of Intractable Policy Controversies1,710 cited
• 1998Reframing Crisis Management1,545 cited
• 1994Frame Reflection: Toward The Resolution Of Intractable Policy Controversies1,531 cited
• 1998Reframing Crisis Management1,200 cited
• 2006Best Practices in Crisis Communication: An Expert Panel Process941 cited
• 2001What do we mean by corporate social responsibility?862 cited
• 1996Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication715 cited
• 1999Tourism in Crisis: Managing the Effects of Terrorism610 cited
• 2003Communication and Organizational Crisis595 cited
• 2004Public Relations: State of the Field526 cited
• 2010Parameters for Crisis Communication454 cited
• 1971Subliminal Perception: The nature of a controversy446 cited
• 2003