References

• 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
• 2001Critical factors for successful implementation of enterprise systems1,332 cited
• 2004The development of a supply chain management process maturity model using the concepts of business process orientation562 cited
• 1998Business process management: a review and evaluation437 cited
• 1996Beyond Reengineering: How the Process-Centered Organization Is Changing Our Work and Our Lives379 cited
• 2003Normative Life Satisfaction: Measurement Issues and a Homeostatic Model348 cited
• 2008The impact of business process orientation on financial and non‐financial performance291 cited
• 2001Business Process Orientation: Gaining the E-Business Competitive Advantage272 cited
• 2006Implementing BPM systems: the role of process orientation208 cited
• 2005Exploratory Factor Analysis, Theory Generation, and Scientific Method206 cited
• 2005Beyond critical success factors: A dynamic model of enterprise system innovation180 cited
• 2006Process-orientation versus outcome-orientation during organizational change: the role of organizational identification144 cited
• 2008Unleashing the Effectiveness of Process-Oriented Information Systems: Problem Analysis, Critical Success Factors, and Implications135 cited
• 2006Identifying the impacts of enterprise system implementation and use: Examples from Denmark