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From ISO 9000 Series Registration to Total Quality Management: An Examination

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References

1982Quality, productivity, and competitive position2,278 cited
1961Total quality control1,547 cited
1990Juran's Quality Control Handbook1,384 cited
1992Total Quality and Human Resources: An Executive Guide95 cited

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1997A cultural study of ISO 9000 certification75 cited
2001Influence of ISO 9000 certification on the progress of Spanish industry towards TQM71 cited
1999Improving quality management on the basis of ISO 900069 cited
2015Understanding firms׳ selection of their ISO 9000 third-party certifiers66 cited
2002Quality management results in ISO 9000 certified Spanish firms46 cited
2010Impact of ISO 9000 implementation on the organisation41 cited
2002Areas of improvement in certified firms advancing towards TQM38 cited
2014EFQM EXCELLENCE MODEL AS THE TQM MODEL OF THE CONSTRUCTION INDUSTRY OF SOUTHEASTERN EUROPE37 cited
2018The synergistic impact of ISO 9000 and TQM on operational performance and competitiveness31 cited
1997Senior executives and the ISO 9000‐TQM transition19 cited
2020A stratified bootstrapping approach to assessing the success of TQM implementation in Peruvian companies

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18 cited

1997Characteristics of organizations not committed to total quality management16 cited