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AN EFFICIENCY EFFECTIVENESS APPROACH TO LOGISTICS PERFORMANCE ANALYSIS
0 references·16 citing·56 second hopsampled
AN EFFICIENCY EFFECTIVENESS APPROACH TO LOGISTICS PERFORMANCE ANALYSIS (1991)AN EFFICIENCY EFFECTIVENESS APPROACH TO L…A quantitative performance management framework for assessing omnichannel retail supply chains (2019)A quantitative performance ma…The role of supplier performance in building customer trust and loyalty: A cross-country examination (2017)The role of supplier performa…Challenges of supply chain finance (2013)Challenges of supply chain fi…An integrated model of supply chain performance evaluation and decision-making using structural equation modelling and fuzzy AHP (2013)An integrated model of supply…Generic balanced scorecard framework for third party logistics service provider (2012)Generic balanced scorecard fr…A Global Analysis of Orientation, Coordination, and Flexibility in Supply Chains (2012)A Global Analysis of Orientat…Developing a supply chain performance tool for SMEs in Thailand (2011)Developing a supply chain per…Operational collaboration between shippers and carriers in the transportation industry (2009)Operational collaboration bet…Customer service in emergency relief chains (2009)Customer service in emergency…Value chain analysis in consumer focus improvement (2006)Value chain analysis in consu…The Relationship between marketing performance, logistics performance and company performance for retail companies (2006)The Relationship between mark…THE EFFECT OF INVESTMENT IN INTERORGANIZATIONAL INFORMATION TECHNOLOGY IN A RETAIL SUPPLY CHAIN (2003)THE EFFECT OF INVESTMENT IN I…Purchasing performance evaluation: with data envelopment analysis (2002)Purchasing performance evalua…Information system utilization in supply chain integration efforts (2002)Information system utilizatio…A process quality model for the analysis, improvement and control of supply chain systems (1998)A process quality model for t…Boundary spanning interfaces between logistics, production, marketing and new product development (1996)Boundary spanning interfaces …The Value of Information Sharing in a Two-Level Supply Chain (2000)A review of methods supporting supplier selection (2001)A framework for supply chain performance measurement (2003)Financial service providers and banks’ role in helping SMEs to access finance (2018)Drivers and outcomes of supply chain finance adoption: An empirical investigation in China (2019)A decision-making framework for Industry 4.0 technology implementation: The case of FinTech and sustainable supply chain finance for SMEs (2022)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer reactions to the adoption of green reverse logistics (2012)Analyzing two-way interaction between the competitiveness and logistics performance of countries (2019)Rethinking companies’ culture through knowledge management lens during Industry 5.0 transition (2021)Business 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(1986)Developing Buyer-Seller Relationships (1987)IT Alignment in Supply Chain Relationships: A Study of Supplier Benefits (2005)Minimizing supply chain disruption risk through enhanced flexibility (2009)Ambidextrous supply chain as a dynamic capability: building a resilient supply chain (2016)Structural equation modeling in practice: A review and recommended two-step approach. (1988)The effect of user manual quality on customer satisfaction: the mediating effect of perceived product quality (2019)The relationship between CRM and customer loyalty: the moderating role of customer trust (2021)The moderating role of personalized recommendations in the trust–satisfaction–loyalty relationship: an empirical study of AI-driven e-commerce (2025)Firm Resources and Sustained Competitive Advantage (1991)The cornerstones of competitive advantage: A resource‐based view (1993)Firm resources and sustained competitive advantage (2004)A systematic review of responsiveness to develop future research agenda: a TCCM and bibliometric analysis (2020)Accelerating retail supply chain performance against pandemic disruption: adopting resilient strategies to mitigate the long-term effects (2021)Exploring customer experience during channel switching in omnichannel retailing context: A qualitative assessment (2021)
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  • 2013Challenges of supply chain finance199 cited
  • 2009Customer service in emergency relief chains171 cited
  • 2011Developing a supply chain performance tool for SMEs in Thailand147 cited
  • 2003THE EFFECT OF INVESTMENT IN INTERORGANIZATIONAL INFORMATION TECHNOLOGY IN A RETAIL SUPPLY CHAIN146 cited
  • 2019A quantitative performance management framework for assessing omnichannel retail supply chains144 cited
  • 1998A process quality model for the analysis, improvement and control of supply chain systems129 cited
  • 1996Boundary spanning interfaces between logistics, production, marketing and new product development118 cited
  • 2002Purchasing performance evaluation: with data envelopment analysis114 cited
  • 2017The role of supplier performance in building customer trust and loyalty: A cross-country examination105 cited
  • 2006The Relationship between marketing performance, logistics performance and company performance for retail companies100 cited
  • 2002Information system utilization in supply chain integration efforts99 cited
  • 2009Operational collaboration between shippers and carriers in the transportation industry94 cited
  • 2013An integrated model of supply chain performance evaluation and decision-making using structural equation modelling and fuzzy AHP94 cited

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  • 2012Generic balanced scorecard framework for third party logistics service provider90 cited
  • 2012A Global Analysis of Orientation, Coordination, and Flexibility in Supply Chains89 cited
  • 2006Value chain analysis in consumer focus improvement85 cited