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Human Resource Management in the Hospitality Industry
0 references·16 citing·59 second hopsampled
Human Resource Management in the Hospitality Industry (1996)Human Resource Management in the Hospital…Measuring the importance of communication skills in tourism (2022)Measuring the importance of c…Hospitality Management Specialization Practical Courses Evaluation and Development (2022)Hospitality Management Specia…Learning through creative drama in vocational hospitality education: Efficiency, retention, and attitudes (2020)Learning through creative dra…CSR-based model for HRM in tourism and hospitality (2014)CSR-based model for HRM in to…Effects of Poor Training and Development on the Work Performance of the Fast Food Employees in Cape Town (2013)Effects of Poor Training and …ÖRGÜTLERDE UYGULANAN PERSONEL GÜÇLENDİRME YÖNTEMLERİ: TÜRK KAMU YÖNETİMİNDE PERSONEL GÜÇLENDİRME (2010)ÖRGÜTLERDE UYGULANAN PERSONEL…TOURISM AS A GRADUATE CAREER IN MALAYSIA: STAKEHOLDERS' PERCEPTIONS (2009)TOURISM AS A GRADUATE CAREER …Müşteri Odaklı Hizmet Üretiminde Kalite Fonksiyon Göçerimi (KFG) Yaklaşımı: Konaklama İşletmeleri İçin Bir Uygulama Çalışması (2005)Müşteri Odaklı Hizmet Üretimi…Factors Affecting Training Success in China (2004)Factors Affecting Training Su…Workstress response perceptions among potential employees: The influence of ethics and trust (2003)Workstress response perceptio…Human resource development in the Irish hotel industry: the case of the small firm (2002)Human resource development in…Managing human resources (2001)Managing human resourcesStrategic academic co‐operation in tourism education through tempus‐phare projects: The case of ohrid (2000)Strategic academic co‐operati…Modelling the benefits of training to business performance in leisure retailing (2000)Modelling the benefits of tra…The Impact of Employee Performance Cues on Guest Loyalty, Perceived Value and Service Quality (1999)The Impact of Employee Perfor…Training and education in contract catering management (1998)Training and education in con…Human resources in tourism: Still waiting for change (2007)Undergraduates’ perceptions of tourism and hospitality as a career choice (2008)International Standards Organization (2010)An Analysis of the Corporate Social Responsibility and the Industry 4.0 with Focus on the Youth Generation: A Sustainable Human Resource Management Framework (2019)Talent management in hospitality and tourism: a systematic literature review and research agenda (2021)Challenges and Strategies for Employee Retention in the Hospitality Industry: A Review (2022)The empowerment of service workers: what, why, how, and when. (1992)The new society of organizations (2012)How to Choose a Leadership Pattern (2017)Personel Güçlendirmenin Kurumsal Bağlılığa Etkisi: Güvenlikten Sorumlu Bir Kamu Kurumunda Araştırma (2017)Örgüt Kültürü Tiplerinin Personel Güçlendirmeye Etkisinde Güç Mesafesinin Aracı Rolü (2019)Personel Güçlendirmenin Çalışanların İş Tatmini, Performansı ve Örgütsel Bağlılığına Etkileri: Türk Sigorta Sektörü Örneği (2019)TRANSFER OF TRAINING: A REVIEW AND DIRECTIONS FOR FUTURE RESEARCH (1988)Strategic human resource management (2015)The Influence of Work Environment Factors to the Effectiveness of Training among Civil Service Employees in Malaysia (2017)Culture's Consequences (2018)YAYGIN MESLEKİ TURİZM EĞİTİMİ İÇİN ALGILANAN KALİTE BOYUTLARININ BELİRLENMESİ (2020)Factors for Improving the Effectiveness of Professional Training of Employees in Modern Conditions (2023)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The quality of quality awards: Diminishing information asymmetries in a hotel chain (2009)Performance measurement in tourism firms: A content analytical meta-approach (2016)Experience quality and hotel boutique customer loyalty: Mediating role of hotel image and perceived value (2018)Performance measurement in service businesses (1991)Human Resource Management: A Critical Text (1994)Entertainment orientation of Italian shopping centres: antecedents and performance (2006)Tourism productivity (2006)The effectiveness of hospitality service operations: measurement and implementation concerns (2007)The Impact of Employee Training on Job Satisfaction and Intention to Stay in the Hotel Industry (2005)Hospitality workplace problems and poor training: a close relationship (2008)The Role of Human Resource Development Strategies on Capabilities of Strategic Innovation (An Empirical Study at Akre Technical Institute/Kurdistan Region- Iraq) (2016)Human Resource Management in the Hospitality Industry (2019)The Relationship between Motivation, Training, and Job Suitability with Employee Performance: A Study of Employees in the Private Sector (2021)Tackling the hospitality industry’s contentious issue of employee retention: A close look into the influence of staff training (2023)Understanding the small business sector (1995)The Tacit Dimension (1997)A Handbook of Human Resource Management Practice (1999)Are hotels serving quality? An exploratory study of service quality in the Scottish hotel sector (2007)The impact of HRM practices on service quality, customer satisfaction and performance in the Indian hotel industry (2010)Narcissistic leadership and behavioral cynicism in the hotel industry: the role of employee silence and negative workplace gossiping (2020)Organizational Strategy, Structure, and Process (1978)The Managed Heart: Commercialization of Human Feeling (1984)Problems and Strategies in Services Marketing (1985)High-performance work systems and firms' operational performance: the moderating role of technology (2006)Strategy and HRM in nonprofit organizations: evidence from Canada (2006)Employee-Based Brand Equity: Why Firms with Strong Brands Pay Their Executives Less (2014)Experiential Learning : Experience as the Source of Learning and Development (1983)Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research (2001)Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (2009)Role-Playing a staffing process: Experiential learning with undergraduate tourism students (2021)Experiential learning through the design thinking approach in tourism education (2023)Hospitality and Tourism Experiential Learning Combined with Interdisciplinary Learning (2023)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Paving the way for future leaders in the hospitality industry: a qualitative study of perspectives from experienced hotel general managers in Norway (2025)The Value of Skills for a Sustainable Tourism and Hospitality Industry (2025)Translanguaging in tourism: a multimodal analysis of linguistic landscapes in Dar es Salaam (2025)
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  • 1999The Impact of Employee Performance Cues on Guest Loyalty, Perceived Value and Service Quality111 cited
  • 2001Managing human resources109 cited
  • 2002Human resource development in the Irish hotel industry: the case of the small firm76 cited
  • 2022Measuring the importance of communication skills in tourism44 cited
  • 2014CSR-based model for HRM in tourism and hospitality33 cited
  • 2000Modelling the benefits of training to business performance in leisure retailing28 cited
  • 2010ÖRGÜTLERDE UYGULANAN PERSONEL GÜÇLENDİRME YÖNTEMLERİ: TÜRK KAMU YÖNETİMİNDE PERSONEL GÜÇLENDİRME21 cited
  • 2020Learning through creative drama in vocational hospitality education: Efficiency, retention, and attitudes20 cited
  • 2013Effects of Poor Training and Development on the Work Performance of the Fast Food Employees in Cape Town12 cited
  • 2004Factors Affecting Training Success in China10 cited
  • 2005Müşteri Odaklı Hizmet Üretiminde Kalite Fonksiyon Göçerimi (KFG) Yaklaşımı: Konaklama İşletmeleri İçin Bir Uygulama Çalışması10 cited
  • 2003Workstress response perceptions among potential employees: The influence of ethics and trust10 cited
  • 1998Training and education in contract catering management9 cited
  • 2000

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Strategic academic co‐operation in tourism education through tempus‐phare projects: The case of ohrid
3 cited
  • 2009TOURISM AS A GRADUATE CAREER IN MALAYSIA: STAKEHOLDERS' PERCEPTIONS2 cited
  • 2022Hospitality Management Specialization Practical Courses Evaluation and Development1 cited