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"A License To Deceive: Enforcing Contractual Myths Despite Consumer Psychological Realities"
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"A License To Deceive: Enforcing Contractual Myths Despite Consumer Psychological Realities" (2009)"A License To Deceive: Enforcing Contract…“If It’s Easy to Read, It’s Easy to Claim”—The Effect of the Readability of Insurance Contracts on Consumer Expectations and Conflict Behaviour (2016)“If It’s Easy to Read, It’s E…Regulation of Automatic Renewal Clauses: A Behavioural Law and Economics Approach (2015)Regulation of Automatic Renew…Eye See What You Are Saying: Testing Conversational Influences on the Information Gleaned from Home‐Loan Disclosure Forms (2015)Eye See What You Are Saying: …Pragmatics (1983)Eye movements in reading and information processing: 20 years of research. (1998)Cell phone-induced failures of visual attention during simulated driving. (2003)Whispering sweet nothings: a review of verbal behaviors that undermine the effectiveness of government-mandated home-loan disclosures (2019)Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: Heuristics and Biases (1975)Nudge: improving decisions about health, wealth, and happiness (2008)Consumers’ propensity for rollover service contracts: the influences of perceived value, convenience and trust on service loyalty (2021)An Integrative Model Of Organizational Trust (1995)Developing and Maintaining Trust in Work Relationships (1996)Not So Different After All: A Cross-Discipline View Of Trust (1998)Examining the influence of health insurance literacy and perception on the people preference to purchase private voluntary health insurance (2018)Jargon in Consumer Information: The Case of Mutual Fund Fees (2025)
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  • 2016“If It’s Easy to Read, It’s Easy to Claim”—The Effect of the Readability of Insurance Contracts on Consumer Expectations and Conflict Behaviour27 cited
  • 2015Regulation of Automatic Renewal Clauses: A Behavioural Law and Economics Approach10 cited
  • 2015Eye See What You Are Saying: Testing Conversational Influences on the Information Gleaned from Home‐Loan Disclosure Forms6 cited

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