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Implementing Total Quality Management
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Implementing Total Quality Management (2020)Implementing Total Quality ManagementThe impact of incentive mechanisms on project performance (2011)The impact of incentive mecha…The performance measurement of construction projects managed by ISO-certified contractors in Malaysia (2010)The performance measurement o…PARETO ANALYSIS OF TOTAL QUALITY MANAGEMENT FACTORS CRITICAL TO SUCCESS FOR SERVICE INDUSTRIES (2010)PARETO ANALYSIS OF TOTAL QUAL…Management practices and performance reporting in the Sri Lankan apparel sector (2007)Management practices and perf…The Baldrige Education Criteria for Performance Excellence Framework (2006)The Baldrige Education Criter…Supplier management and its relationship to buyers' quality management (2006)Supplier management and its r…The use of quality management tools and techniques: a study of application in everyday situations (2005)The use of quality management…The trajectory of implementing ISO 9000 standards versus total quality management in Western Europe (2004)The trajectory of implementin…Towards a value‐based view on operations and maintenance performance management (2003)Towards a value‐based view on…Focusing on key elements of TQM – evaluation for sustainability (2002)Focusing on key elements of T…The Effective Design of Work Under Total Quality Management (2000)The Effective Design of Work …EVENTS BEYOND 2000: SETTING THE AGENDA (2000)EVENTS BEYOND 2000: SETTING T…Organizational antecedents to the successful implementation of total quality management: A social cognitive perspective (1998)Organizational antecedents to…Concurrent new product development: an empirical assessment (1997)Concurrent new product develo…The organizational culture saga ‐ from OD to TQM: a critical review of the literature. Part 2 ‐ applications (1996)The organizational culture sa…Motivation and academic staff in higher education (1996)Motivation and academic staff…Coefficient Alpha and the Internal Structure of Tests (1951)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)European Foundation for Quality Management Business Excellence Model (2010)An empirical study of the relationships within the categories of the EFQM model (2012)The relationship between soft and hard quality management practices, innovation and organizational performance in higher education (2020)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)The Discovery of Grounded Theory: Strategies for Qualitative Research. 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Evidence from Australia and New Zealand (1997)An instrument for measuring TQM implementation for Chinese manufacturing companies (2000)A comparative study of TQM practice and organisational performance of SMEs with and without ISO 9000 certification (2001)A worldwide analysis of ISO 9000 standard diffusion (2006)A comparative analysis and review of national quality awards in Europe (2007)A meta analysis of ISO 9001:2000 research – findings and future research proposals (2009)Competitive Advantage: Creating and Sustaining Superior Performance (1985)The balanced scorecard : measures that drive performance (1992)Cannibals with forks: the triple bottom line of 21st century business (1999)Operations and maintenance performance in production and manufacturing assets (2007)Linking the balanced scorecard (BSC) to business management performance: A preliminary concept of fit theory for navigation science and management (2010)Strategic Aspects of Asset Management: An Overview of Current Research (2020)Review of Psychometric theory (2nd ed.). (1979)Research Design: Qualitative and Quantitative Approaches (1996)Supply Chain Quality Integration: Antecedents and Consequences (2013)The impact of relationship quality and supplier development on green supply chain integration: A mediation and moderation analysis (2018)Sustainable supply chain Finance:Towards a research agenda (2019)Surveys in Social Research (1987)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Project management: cost, time and quality, two best guesses and a phenomenon, its time to accept other success criteria (1999)ISO 9000 certification and construction project performance: The Malaysian experience (2010)The relationship between TQM and project performance: Empirical evidence from Malaysian construction industry (2019)Examining the relationship between soft total quality management (TQM) aspects and employees' job satisfaction in “ISO 9001” Sudanese oil companies (2020)
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  • 1996Motivation and academic staff in higher education179 cited
  • 2005The use of quality management tools and techniques: a study of application in everyday situations168 cited
  • 2003Towards a value‐based view on operations and maintenance performance management164 cited
  • 2011The impact of incentive mechanisms on project performance158 cited
  • 2006The Baldrige Education Criteria for Performance Excellence Framework137 cited
  • 2006Supplier management and its relationship to buyers' quality management112 cited
  • 2002Focusing on key elements of TQM – evaluation for sustainability110 cited
  • 2000The Effective Design of Work Under Total Quality Management101 cited
  • 2010The performance measurement of construction projects managed by ISO-certified contractors in Malaysia97 cited
  • 2004The trajectory of implementing ISO 9000 standards versus total quality management in Western Europe87 cited
  • 1997Concurrent new product development: an empirical assessment70 cited
  • 2010PARETO ANALYSIS OF TOTAL QUALITY MANAGEMENT FACTORS CRITICAL TO SUCCESS FOR SERVICE INDUSTRIES61 cited
  • 1998Organizational antecedents to the successful implementation of total quality management: A social cognitive perspective59 cited
  • 1996

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The organizational culture saga ‐ from OD to TQM: a critical review of the literature. Part 2 ‐ applications
58 cited
  • 2000EVENTS BEYOND 2000: SETTING THE AGENDA57 cited
  • 2007Management practices and performance reporting in the Sri Lankan apparel sector46 cited