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Communicating at Work: Principles and Practices for Business and the Professions
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  • 1997Three cheers for language: A closer examination of a widely cited study of nonverbal communication64 cited
  • 2004Does the talk affect your decision to walk61 cited
  • 2009The Status of the Business Communication Course at U.S. Colleges and Universities59 cited
  • 2006Managing international business communication problems at work: a pilot study in foreign companies in Thailand50 cited
  • 2012Organizational and Supervisory Apology Effectiveness35 cited
  • 2000Metody zarządzania informacją w przedsiębiorstwie33 cited
  • 1999`Who Am I Gonna do this with?': Self-Organization, Ambiguity and Decision-Making in a Business Enterprise30 cited
  • 1998Student Perceptions About Business Communication in Their Careers28 cited
  • 2004Speech pedagogy beyond the basics: a study of instructional methods in the advanced public speaking course27 cited
  • 2006A Comparison of the Administrative Subculture of Public and Private Sector Service Employees12 cited
  • 2010Business linguistics and business discourse12 cited
  • 1999Managerial Media Selection and Information Evaluation from the Receiver’s Perspective in Decision-Making Contexts11 cited
  • 2018Effects of informal communication on happiness at the workplace and job performance of employees2 cited

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2017
A conceptual framework of preferred leadership style and leadership communication for Generation Y employees
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  • 2013Effective Teaching Strategies in Hospitality & Tourism Coursework Setting for Enhancing Student's Involvement and Presentation Skill Development0 cited