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A System of Systems View of Services
12 references·0 citing·41 second hop
A System of Systems View of Services (2008)A System of Systems View of ServicesCompeting on analytics: the new science of winning (2007)Competing on analytics: the n…A calculus for services innovation (2007)A calculus for services innov…The World is Flat: A Brief History of the Twenty-First Century (2006)The World is Flat: A Brief Hi…On services research and education (2006)On services research and educ…Ten Rules for Strategic Innovators: From Idea to Execution (2005)Ten Rules for Strategic Innov…Towards real-time customized management of supply and demand chains (2004)Towards real-time customized …Studying Organizationally-situated Improvisation in Response to Extreme Events (2004)Studying Organizationally-sit…Toward a decision informatics paradigm: a real-time, information-based approach to decision making (2003)Toward a decision informatics…A case for service systems engineering (2003)A case for service systems en…The evolution of systems analysis and control: a personal perspective (1996)The evolution of systems anal…Real‐Time Decision Support for Emergency Management: An Integration of Advanced Computer and Communications Technology (1995)Real‐Time Decision Support fo…Technology in Services (1987)Technology in ServicesTurn customer input into innovation. (2002)Organizational designs and innovation streams (2010)Business Model Innovation: What Can the Ambidexterity Literature Teach US? (2013)Innovation and product innovation in marketing strategy (2015)Measuring the efficiency of decision making units (1978)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Reengineering the corporation: A manifesto for business revolution (1993)A research manifesto for services science (2006)Steps toward a science of service systems (2007)Winning the Service Game (2010)Internet encyclopaedias go head to head (2005)The World Is Flat: A Brief History of the Twenty-First Century (2005)Services Sciences, Management, and Engineering (SSME) and Its Relation to Academic Disciplines (2007)The Service System Is the Basic Abstraction of Service Science (2008)The service system is the basic abstraction of service science (2009)Designing and managing the supply chain : concepts, strategies, and case studies (2000)DEFINING SUPPLY CHAIN MANAGEMENT (2001)Designing and Managing the Supply Chain (2002)Design of POLCA material control systems (2009)Big Data: Unleashing information (2013)An analytical framework for an m-payment ecosystem: A merchants׳ perspective (2015)Productivity and American Leadership: The Long View (1990)Productivity and American Leadership: The Long View. (1991)A Survey of Operations Research Models and Applications in Homeland Security (2006)Knowledge-intensive collaborative decision support for design processes: A hybrid decision support model and agent (2008)Social Theory and Social Structure (1958)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Citizen communications in crisis (2007)Chatter on the red (2010)Organizational Improvisation: A Consolidating Review and Framework (2014)Employee proactivity in organizations: A comparative meta‐analysis of emergent proactive constructs (2010)Globalisation and the foreignisation of space: seven processes driving the current global land grab (2010)What Is STEM? A Discussion About Conceptions of STEM in Education and Partnerships (2012)Fuzzy outranking for environmental assessment. Case study: iron and steel making industry (2000)Information Technology As A Factor Of Production: The Role Of Differences Among Firms (1995)SERVICE TYPOLOGIES: A STATE OF THE ART SURVEY (1999)The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co‐Creation of Value (2008)Closing the Marketing Capabilities Gap (2011)Algorithm Aversion: People Erroneously Avoid Algorithms after Seeing Them Err (2014)Critical analysis of Big Data challenges and analytical methods (2016)
this work references cited by second hop

References

  • 2007Competing on analytics: the new science of winning941 cited
  • 2006The World is Flat: A Brief History of the Twenty-First Century477 cited
  • 2003A case for service systems engineering235 cited
  • 1987Technology in Services223 cited
  • 2004Studying Organizationally-situated Improvisation in Response to Extreme Events135 cited
  • 2005Ten Rules for Strategic Innovators: From Idea to Execution87 cited
  • 2003Toward a decision informatics paradigm: a real-time, information-based approach to decision making67 cited
  • 1996The evolution of systems analysis and control: a personal perspective53 cited
  • 2004Towards real-time customized management of supply and demand chains36 cited
  • 2006On services research and education34 cited
  • 2007A calculus for services innovation21 cited
  • 1995Real‐Time Decision Support for Emergency Management: An Integration of Advanced Computer and Communications Technology16 cited

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