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Cited by

• 1994Conceptualizing and assessing organizational image: Model images, commitment, and communication118 cited
• 2019The employee experience: how employees make meaning of employee engagement116 cited
• 2008Public Relations in a Global Context: The Relevance of Critical Modernism as a Theoretical Lens82 cited
• 2017Exploring trust and distrust as conceptually and empirically distinct constructs: Association with symmetrical communication and public engagement across four pairings of trust and distrust77 cited
• 2014Critical points of CSR ‐related stakeholder dialogue in practice76 cited
• 2015Renewing the Commitments of Feminist Public Relations Theory From Velvet Ghetto to Social Justice70 cited
• 2006Habermas's Discourse Ethics and Principle of Universalization as a Moral Framework for Organizational Communication66 cited
• 2015Do the ends justify the means? Dialogue, development communication, and deontological ethics58 cited
• 2013A Strategic Management Approach to Reputation, Relationships, and Publics: The Research Heritage of the Excellence Theory 145 cited
• 2011Agenda-building in the corporate sphere: Analyzing influence in the 2008 Yahoo!–Icahn proxy contest38 cited
• 2021An analysis of user-generated crisis frames: Online public responses to a tourism crisis34 cited
• 1992The Development of Public Relations Research in the United States and its Status in Communication Science34 cited