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Service Outsourcing: Capacity, Quality and Correlated Costs · Study

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PreprintService Outsourcing: Capacity, Quality and Correlated Costs

Zhenhui Ren2009

OA

Preprintgreen2009

Service Outsourcing: Capacity, Quality and Correlated Costs

Zhenhui Ren · Fuqiang Zhang · Tianjun Feng

22 citations·0/0 files stored·SSRN Electronic Journal

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Outsourcing and Supply Chain Management Supply Chain and Inventory Management Sustainable Supply Chain Management

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References

2003Telephone Call Centers: Tutorial, Review, and Research Prospects 1995Factory Physics : Foundations of Manufacturing Management 2001Contracting to Assure Supply: How to Share Demand Forecasts in a Supply Chain 1998An Empirical Investigation of Information Technology Sourcing Practices: Lessons from Experience1 1982Optimal coordination mechanisms in generalized principal–agent problems 1970Models and Managers: The Concept of a Decision Calculus 2004Understanding and Managing the Services Supply Chain 2002Designing a Call Center with Impatient Customers

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2018Service Outsourcing: Capacity, Quality and Correlated Costsarticle · 23 shared references 2010Asymmetric Information and Economies of Scale in Service Contractingarticle · 13 shared references 2012Contracting and coordination under asymmetric production cost informationarticle · 8 shared references 2019Sourcing Competition under Cost Uncertainty and Information Asymmetryarticle · 8 shared references 2017Simple Contracts to Assure Supply Under Noncontractible Capacity and Asymmetric Cost Informationarticle · 8 shared references 2016Should purchasing activities be outsourced along with production?article · 8 shared references

Details

Year2009

Typepreprint

Published2009-01-01

VenueSSRN Electronic Journal

ISSN-L1556-5068

Languageen

Citations22

Files0 public / 0

ShelfOutsourcing and Supply Chain Management

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doi10.2139/ssrn.1362036

openalex_workW1599150052

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