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The influence of experts' positive word-of-mouth on a wine's perceived quality and value: the moderator role of consumers' expertise
16 references·11 citing·38 second hop
The influence of experts' positive word-of-mouth on a wine's perceived quality and value: the moderator role of consumers' expertise (2015)The influence of experts' positive word-o…Advances in Consumer Research (2025)Advances in Consumer ResearchWord-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators (2008)Word-of-mouth communications …Using simulations from discrete choice experiments to measure consumer sensitivity to brand, region, price, and awards in wine choice (2005)Using simulations from discre…The Effect of Multiple Extrinsic Cues on Quality Perceptions: A Matter of Consistency (2005)The Effect of Multiple Extrin…The Measurement of Word-of-Mouth Communication and an Investigation of Service Quality and Customer Commitment As Potential Antecedents (2001)The Measurement of Word-of-Mo…Perceived Value: Mediating Role of Perceived Risk (2001)Perceived Value: Mediating Ro…The Effects of Extrinsic Product Cues on Consumers' Perceptions of Quality, Sacrifice, and Value (2000)The Effects of Extrinsic Prod…Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Assessing the effects of qual…Country of origin: A competitive advantage? (1999)Country of origin: A competit…The Use of Quality and Reputation Indicators by Consumers: The Case of Bordeaux Wine (1997)The Use of Quality and Reputa…The Assessment of Alternative Measures of Consumer Expertise (1996)The Assessment of Alternative…Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective (1991)Effects of Word-of-Mouth and …Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)Effects of Price, Brand, and …Dimensions of Consumer Expertise (1987)Dimensions of Consumer Expert…The Effects of Product Class Knowledge on Information Search Behavior (1985)The Effects of Product Class …Pricing: Making Profitable Decisions (1980)Pricing: Making Profitable De…Tasting and consumer demand for wine: do peers and experts matter? (2023)Tasting and consumer demand f…Wine farmworkers, provenance stories and ethical value claims (2022)Wine farmworkers, provenance …Qualitative Wine Assessment (2022)Qualitative Wine AssessmentCritical success factors of blockchain technology to implement the sustainable supply chain using an extended decision-making approach (2022)Critical success factors of b…South African wine farm worker heritage stories and the potential for ethical value generation: pilot study findings report (2021)South African wine farm worke…When is transparent packaging beneficial? (2020)When is transparent packaging…Innovations for potential entrepreneurs in service quality and customer loyalty in the hospitality industry (2020)Innovations for potential ent…“This wine is dead!”: unravelling the effect of word-of-mouth and its moderators in price-based wine quality perceptions (2020)“This wine is dead!”: unravel…Expert reviews, peer recommendations and buying red wine: experimental evidence (2019)Expert reviews, peer recommen…Marketing Pinotage to South African student millennials (2018)Marketing Pinotage to South A…Qualitative Wine Assessment (2017)Qualitative Wine AssessmentPrice and Advertising Signals of Product Quality (1986)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)A conceptual model of perceived customer value in e‐commerce: A preliminary investigation (2003)Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour (2005)The concept of perceived value: a systematic review of the research (2007)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Commitment-Trust Theory of Relationship Marketing (1994)Common method biases in behavioral research: A critical review of the literature and recommended remedies. 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(2006)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)Design and Analysis: A Researcher's Handbook (1975)Biased assimilation and attitude polarization: The effects of prior theories on subsequently considered evidence. (1979)Internet forums as influential sources of consumer information (2001)Determinants of consumer engagement in electronic word-of-mouth (eWOM) in social networking sites (2011)The impact of electronic word-of-mouth communication: A literature analysis and integrative model (2012)Experimental Design: Procedures for the Behavioral Sciences (2013)ASPECTS OF THE THEORY OF SYNTAX (1964)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Human Inference: Strategies and Shortcomings of Social Judgment. (1983)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services (2009)Diffusion of Innovations 1 (2019)A Continuum of Impression Formation, from Category-Based to Individuating Processes: Influences of Information and Motivation on Attention and Interpretation (1990)Customer value: The next source for competitive advantage (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Bibliometric Methods in Management and Organization (2014)
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References

  • 2025Advances in Consumer Research13,264 cited
  • 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
  • 1991Effects of Price, Brand, and Store Information on Buyers' Product Evaluations5,848 cited
  • 1987Dimensions of Consumer Expertise4,373 cited
  • 1991Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective2,135 cited
  • 1985The Effects of Product Class Knowledge on Information Search Behavior1,994 cited
  • 1980Pricing: Making Profitable Decisions1,780 cited
  • 2001The Measurement of Word-of-Mouth Communication and an Investigation of Service Quality and Customer Commitment As Potential Antecedents1,583 cited
  • 2008Word-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators1,081 cited
  • 2000The Effects of Extrinsic Product Cues on Consumers' Perceptions of Quality, Sacrifice, and Value803 cited
  • 2005The Effect of Multiple Extrinsic Cues on Quality Perceptions: A Matter of Consistency553 cited
  • 2005Using simulations from discrete choice experiments to measure consumer sensitivity to brand, region, price, and awards in wine choice530 cited
  • 1996The Assessment of Alternative Measures of Consumer Expertise437 cited
  • 2001Perceived Value: Mediating Role of Perceived Risk

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408 cited
  • 1997The Use of Quality and Reputation Indicators by Consumers: The Case of Bordeaux Wine402 cited
  • 1999Country of origin: A competitive advantage?375 cited
  • Cited by

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    • 2019Expert reviews, peer recommendations and buying red wine: experimental evidence16 cited
    • 2022Wine farmworkers, provenance stories and ethical value claims8 cited
    • 2020“This wine is dead!”: unravelling the effect of word-of-mouth and its moderators in price-based wine quality perceptions8 cited
    • 2018Marketing Pinotage to South African student millennials7 cited
    • 2023Tasting and consumer demand for wine: do peers and experts matter?3 cited
    • 2017Qualitative Wine Assessment3 cited
    • 2021South African wine farm worker heritage stories and the potential for ethical value generation: pilot study findings report0 cited
    • 2022Qualitative Wine Assessment0 cited