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Technology Readiness and Users Satisfaction towards Self-Service Technology at Malaysian Airport
16 references·0 citing·48 second hop
Technology Readiness and Users Satisfaction towards Self-Service Technology at Malaysian Airport (2012)Technology Readiness and Users Satisfacti…The role of technology readiness in self‐service technology acceptance (2011)The role of technology readin…An exploration of consumer resistance to innovation and its antecedents (2009)An exploration of consumer re…Understanding the Role of Individual Innovativeness in the Acceptance of IT‐Based Innovations: Comparative Analyses of Models and Measures* (2006)Understanding the Role of Ind…The role of technology readiness in customers' perception and adoption of self‐service technologies (2006)The role of technology readin…Factors predicting the use of technology: Findings from the center for research and education on aging and technology enhancement (create). (2006)Factors predicting the use of…A cross‐industry comparison of customer satisfaction (2006)A cross‐industry comparison o…Assessing the impact of the September 11 terrorist attacks on U.S. airline demand (2004)Assessing the impact of the S…The influence of technology anxiety on consumer use and experiences with self-service technologies (2003)The influence of technology a…Techno‐Ready Marketing: How and Why Your Customers Adopt Technology (2002)Techno‐Ready Marketing: How a…Techno-Ready Marketing: How and Why Your Customers Adopt Technology (2001)Techno-Ready Marketing: How a…Gender, Internet and computer attitudes and experiences (2001)Gender, Internet and computer…A Longitudinal Field Investigation of Gender Differences in Individual Technology Adoption Decision-Making Processes (2000)A Longitudinal Field Investig…Gender Differences in Computer Attitudes and Use among College Students (1997)Gender Differences in Compute…A Meta-Analysis of Cronbach's Coefficient Alpha (1994)A Meta-Analysis of Cronbach's…Research methods for business: A skill building approach (1993)Research methods for business…Coefficient Alpha and the Internal Structure of Tests (1951)Coefficient Alpha and the Int…Resistance to Technological Innovations: An Examination of the Role of Self-Efficacy and Performance Satisfaction (1991)How Computers Have Changed the Wage Structure: Evidence from Microdata, 1984-1989 (1993)Gender Differences in Self-Efficacy and Attitudes toward Computers (1995)Gender and Information and Communication Technologies (ICT) Anxiety: Male Self-Assurance and Female Hesitation (2005)Gender differences in online travel information search: Implications for marketing communications on the internet (2006)Attitudes to technology, perceived computer self-efficacy and computer anxiety as predictors of computer supported education (2012)Focus Groups: A Practical Guide for Applied Research (1989)Diffusion of innovations. 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(2014)User Acceptance of Virtual Reality: An Extended Technology Acceptance Model (2020)The Principles of Psychology (1891)A Longitudinal Investigation of Personal Computers in Homes: Adoption Determinants and Emerging Challenges1 (2001)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)The Role of Espoused National Cultural Values in Technology Acceptance1 (2006)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Understanding Information Technology Usage: A Test of Competing Models (1995)An Updated and Streamlined Technology Readiness Index (2014)PERSPECTIVE: Older Adults' Adoption of Technology: An Integrated Approach to Identifying Determinants and Barriers (2014)Understanding factors influencing the adoption of mHealth by the elderly: An extension of the UTAUT model (2017)Measurement and prediction (1950)Intraclass correlations: Uses in assessing rater reliability. (1979)The Pittsburgh sleep quality index: A new instrument for psychiatric practice and research (1989)The CES-D Scale (1977)Self-efficacy: the exercise of control (1997)Self-Efficacy: The Exercise of Control (1999)Older adults talk technology: Technology usage and attitudes (2010)Older Adults Perceptions of Technology and Barriers to Interacting with Tablet Computers: A Focus Group Study (2017)A Systems Approach to Conduct an Effective Literature Review in Support of Information Systems Research (2006)Consensus measurement in Delphi studies (2012)Predicting green product consumption using theory of planned behavior and reasoned action (2015)
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References

  • 1951Coefficient Alpha and the Internal Structure of Tests43,892 cited
  • 1993Research methods for business: A skill building approach16,985 cited
  • 1994A Meta-Analysis of Cronbach's Coefficient Alpha3,020 cited
  • 2006Factors predicting the use of technology: Findings from the center for research and education on aging and technology enhancement (create).2,100 cited
  • 2003The influence of technology anxiety on consumer use and experiences with self-service technologies1,244 cited
  • 2000A Longitudinal Field Investigation of Gender Differences in Individual Technology Adoption Decision-Making Processes1,236 cited
  • 2001Gender, Internet and computer attitudes and experiences591 cited
  • 2009An exploration of consumer resistance to innovation and its antecedents576 cited
  • 2006Understanding the Role of Individual Innovativeness in the Acceptance of IT‐Based Innovations: Comparative Analyses of Models and Measures*458 cited
  • 2006The role of technology readiness in customers' perception and adoption of self‐service technologies341 cited
  • 2001Techno-Ready Marketing: How and Why Your Customers Adopt Technology338 cited
  • 2011The role of technology readiness in self‐service technology acceptance325 cited
  • 1997Gender Differences in Computer Attitudes and Use among College Students273 cited
  • 2002Techno‐Ready Marketing: How and Why Your Customers Adopt Technology

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242 cited
  • 2004Assessing the impact of the September 11 terrorist attacks on U.S. airline demand224 cited
  • 2006A cross‐industry comparison of customer satisfaction220 cited
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