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New Service Development and Innovation in the New Economy · Study

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ArticleNew Service Development and Innovation in the New Economy

Marcel van Birgelen2001

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Articlegreen2001

New Service Development and Innovation in the New Economy

Marcel van Birgelen

119 citations·0/0 files stored·International Journal of Service Industry Management

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Service and Product Innovation Business Strategies and Innovation Innovation and Knowledge Management

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2013Toward a Theoretical Foundation for Experience Design in Tourism 2001The impact of quality practices on customer satisfaction and business results: product versus service organizations 2003The Quality of Standard, Routine and Nonroutine Processes 2003New service development through the lens of organisational learning: evidence from longitudinal case studies 2017Absorbing Customer Knowledge 2008The launch of innovative product-related services: Lessons from automotive telematics 2011What are the Drivers for Innovative Behavior in Frontline Jobs? A Study of the Hospitality Industry in Norway 2010Service Innovation and Customer Co-development

Details

Year2001

Typearticle

Published2001-12-01

VenueInternational Journal of Service Industry Management

ISSN-L0956-4233

Languageen

Citations119

Files0 public / 0

ShelfService and Product Innovation

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doi10.1108/ijsim.2001.12.5.522.2

openalex_workW1602445178

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