SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Accounting for Hong Kong Hospitality Students’ Intention to Join the Industry: The Role of Service Orientation, Emotional Intelligence, and Satisfaction with the Hospitality Industry
16 references·1 citing·44 second hop
Accounting for Hong Kong Hospitality Students’ Intention to Join the Industry: The Role of Service Orientation, Emotional Intelligence, and Satisfaction with the Hospitality Industry (2011)Accounting for Hong Kong Hospitality Stud…Career Decision Making and Intention: a Study of Hospitality Undergraduate Students (2010)Career Decision Making and In…The effects of personality traits and attitudes on student uptake in hospitality employment (2007)The effects of personality tr…Relating emotional abilities to social functioning: A comparison of self-report and performance measures of emotional intelligence. (2006)Relating emotional abilities …Service Customization Through Employee Adaptiveness (2005)Service Customization Through…WHEN "THE SHOW MUST GO ON": SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY. (2003)WHEN "THE SHOW MUST GO ON": S…Convergent, Discriminant, and Incremental Validity of Competing Measures of Emotional Intelligence (2003)Convergent, Discriminant, and…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium (2000)A Meta-Analysis of Antecedent…Self-Efficacy: The Exercise of Control (1999)Self-Efficacy: The Exercise o…Overall job satisfaction: How good are single-item measures? (1997)Overall job satisfaction: How…The Dimensions, Antecedents, and Consequences of Emotional Labor (1996)The Dimensions, Antecedents, …Using self‐report questionnaires in OB research: A comment on the use of a controversial method (1994)Using self‐report questionnai…Intrinsic Motivation and Self-Determination in Human Behavior (1988)Intrinsic Motivation and Self…Employee Turnover: A Meta-Analysis and Review with Implications for Research (1986)Employee Turnover: A Meta-Ana…Intrinsic Motivation and Self-Determination in Human Behavior (1985)Intrinsic Motivation and Self…How to measure service orientation. (1984)How to measure service orient…Organizational Identification and Alternative Job Opportunities of Hotel Internship Students During COVID-19 (2023)Organizational Identification…The Managed Heart: Commercialization of Human Feeling (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Antecedent- and response-focused emotion regulation: Divergent consequences for experience, expression, and physiology. (1998)The dimensionality and antecedents of emotional labor strategies (2004)Are All Smiles Created Equal? How Emotional Contagion and Emotional Labor Affect Service Relationships (2006)On the costs and benefits of emotional labor: A meta-analysis of three decades of research. (2011)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Subjective Well-Being (1984)Happiness is everything, or is it? Explorations on the meaning of psychological well-being. (1989)Emotional Intelligence (1990)A comprehensive meta-analysis of the relationship between Emotional Intelligence and health (2010)The relation between emotional intelligence and job performance: A meta‐analysis (2010)Development of the Job Diagnostic Survey. (1975)Handbook of Industrial and Organizational Psychology. (1977)Five-factor model of personality and job satisfaction: A meta-analysis. (2002)EMPLOYEE ATTRIBUTIONS OF THE “WHY” OF HR PRACTICES: THEIR EFFECTS ON EMPLOYEE ATTITUDES AND BEHAVIORS, AND CUSTOMER SATISFACTION (2008)Guidelines for choosing between multi-item and single-item scales for construct measurement: a predictive validity perspective (2012)Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)Review and conceptual analysis of the employee turnover process. (1979)The measurement of organizational commitment (1979)Work Group Demography, Social Integration, and Turnover (1989)Incivility in the workplace: Incidence and impact. (2001)MANAGING CUSTOMER SERVICES: HUMAN RESOURCE PRACTICES, QUIT RATES, AND SALES GROWTH. (2002)The Presentation of Self in Everyday Life. (1956)Stress, social support, and the buffering hypothesis. (1985)SERVICE WITH A SMILE: EMOTIONAL CONTAGION IN THE SERVICE ENCOUNTER. (2001)Emotional Labor and Burnout: Comparing Two Perspectives of “People Work” (2002)The Presentation of Self in Everyday Life (2023)Research in Organizational Behavior. (1986)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)WHY PEOPLE STAY: USING JOB EMBEDDEDNESS TO PREDICT VOLUNTARY TURNOVER. (2001)CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT (2005)PREDICTORS OF OBJECTIVE AND SUBJECTIVE CAREER SUCCESS: A META‐ANALYSIS (2005)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)Social Cognitive Theory: An Agentic Perspective (2001)Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions (2000)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)
this work references cited by second hop

References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1999Self-Efficacy: The Exercise of Control46,779 cited
  • 1985Intrinsic Motivation and Self-Determination in Human Behavior26,744 cited
  • 1988Intrinsic Motivation and Self-Determination in Human Behavior15,312 cited
  • 2000A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium4,057 cited
  • 1997Overall job satisfaction: How good are single-item measures?3,456 cited
  • 1996The Dimensions, Antecedents, and Consequences of Emotional Labor2,547 cited
  • 2003WHEN "THE SHOW MUST GO ON": SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY.2,283 cited
  • 1986Employee Turnover: A Meta-Analysis and Review with Implications for Research1,493 cited
  • 2003Convergent, Discriminant, and Incremental Validity of Competing Measures of Emotional Intelligence1,350 cited
  • 1994Using self‐report questionnaires in OB research: A comment on the use of a controversial method1,106 cited
  • 2006Relating emotional abilities to social functioning: A comparison of self-report and performance measures of emotional intelligence.1,064 cited
  • 1984How to measure service orientation.469 cited
  • 2005

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

Service Customization Through Employee Adaptiveness
426 cited
  • 2010Career Decision Making and Intention: a Study of Hospitality Undergraduate Students161 cited
  • 2007The effects of personality traits and attitudes on student uptake in hospitality employment146 cited
  • Cited by

    • 2023Organizational Identification and Alternative Job Opportunities of Hotel Internship Students During COVID-191 cited