Mass Customization: Where do we go from here?

Abstract

Abstract—Since its inception in the 1980s, mass customization has seen a mixed response both from the industry and researchers alike. In this work, we take a look at the current state of art in research in the area of mass customization. We investigate the possible reasons for the widening gap between research in the field and its implementation in the industry. We conclude by presenting potential directions for future work in this area.

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